BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Johnna's Cool Mountain Bikes

Phone: (303) 758-2100 Fax: (303) 577-8116 3801 E Florida Ave #350, Denver, CO 80210 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


C'mon in for a great experience with our trained, knowledgeable staff. We love bikes!

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Johnna's Cool Mountain Bikes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Johnna's Cool Mountain Bikes
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 4

Additional Information

BBB file opened: July 02, 2008 Business started: 01/03/2009 Business started locally: 01/03/2009
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

To view the registration of a business with the Colorado Secretary of State click below:

Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Denver Building Department
201 W. Colfax Avenue, Denver CO 80202
Phone Number: (720) 865-2770

Type of Entity

Limited Liability Company (LLC)

Business Management
Capt. Johnna Caruthers, Owner Mr. Kory Bryant, Something Important Mr. David Quinlan, Vice President Of Marketing DuPont BBB
Contact Information
Principal: Capt. Johnna Caruthers, Owner
Business Category

Bicycles - Wholesale & Manufacturers Roofing Contractors Bicycle - Dealers

Products & Services

Johnna's Cool Mountain Bikes sells the following brand(s): Harro

Johnna's Cool Mountain Bikes offers the following product(s): Not Bikes thats for sure

Hours of Operation
all day every day.
Method(s) of Payment
Only gold bars
Refund and Exchange Policy
We sell cool bikes, so you'll never want to return it.
Service Area
I am adding this text from the text tab--not from the Business Review back door
Alternate Business Names
TEST Company
Products & Services

Cool bikes
Cool people
Cool service

Industry Tips
Roofing Contractors

Customer Review Rating plus BBB Rating Summary

Johnna's Cool Mountain Bikes has received 4.6 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.