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A BBB Accredited Business since
BBB has determined that Wells Fargo Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Wells Fargo Bank. BBB of the Golden Gate & Northern California has the full report as that BBB handles all complaints for Wells Fargo Bank.
Licensing, Bonding or RegistrationMany local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website: http://www.colorado.gov/pacific/dora/licenses-and-permits-0 To view the registration of a business with the Colorado Secretary of State click below: http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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Business ManagementMr. Michael C. Matthews, Market President Ms. Kelly Donovan Ms. Wendy Maestas, Executive Assistant Ms. Laurie Wells
10001 Wadsworth Pkwy
Westminster, CO 80021 (303) 438-4022 Directions
1001 S Monaco Pkwy
Denver, CO 80224 (303) 331-5050 Directions
10103 W Belleview Ave
Littleton, CO 80127 Directions
10288 W Chatfield Ave.
Littleton, CO 80127 (303) 932-3093 Directions
10701 Melody Dr.
Northglenn, CO 80234 (303) 252-3393 Directions
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Westminster, CO 80234 (303) 450-4939 Directions
12040 Colorado Blvd
Thornton, CO 80241 (303) 457-7605 Directions
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Thornton, CO 80241 Directions
12442 W Ken Caryl Ave.
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Golden, CO 80401 (303) 273-5304 Directions
143 Union Blvd.
Denver, CO 80228 (303) 914-4020 Directions
15 S Main St.
Brighton, CO 80601 (303) 659-0350 Directions
Denver, CO 80274 (303) 863-5853 (303) 450-4900 Directions
18220 E. 104 Ave.
Commerce City, CO 80022 Directions
1905 S Wadsworth Blvd
Lakewood, CO 80227 Directions
1955 S Sheridan Blvd
Denver, CO 80227 (303) 984-4354 Directions
2043 S Colorado Blvd
Denver, CO 80222 Directions
2150 S Downing St
Denver, CO 80210 (303) 733-3560 Directions
25637 Conifer Rd.
Conifer, CO 80433 Directions
260 W 136th Ave
Westminster, CO 80234 Directions
310 S Teller St
Lakewood, CO 80226 (303) 937-3355 Directions
3333 S. Bannock
Englewood, CO 80110 (720) 833-6501 Directions
3490 Youngsfield St.
Wheat Ridge, CO 80033 Directions
3521 Tower Rd
Aurora, CO 80011 Directions
3900 Wadsworth Blvd.
Wheat Ridge, CO 80033 (303) 421-4723 Directions
400 S Colorado Blvd.
Denver, CO 80246 (303) 329-2109 Directions
THIS LOCATION IS NOT BBB ACCREDITED
420 Montgomery St.
San Francisco, CA 94104 Directions
4701 Peoria St Unit 109
Denver, CO 80239 (303) 863-5532 (303) 863-5029 Directions
5050 S Federal Blvd.
Englewood, CO 80110 (303) 347-3001 Directions
5353 W Dartmouth Ave.
Denver, CO 80227 (303) 980-7637 Directions
5601 S Broadway
Littleton, CO 80160 (303) 730-5416 Directions
6000 W 44th Ave
Wheat Ridge, CO 80033 Directions
6330 McIntyre Pkwy
Arvada, CO 80403 Directions
6450 E Yale Ave.
Denver, CO 80222 (303) 639-9440 Directions
66 W Springer Dr.
Highlands Ranch, CO 80126 (303) 470-8903 Directions
7150 Leetsdale Dr.
Denver, CO 80224 Directions
7375 W 52nd Ave.
Arvada, CO 80002 (303) 456-4390 Directions
7401 Federal Blvd
Westminster, CO 80030 Directions
7580 S. Pierce St.
Littleton, CO 80128 Directions
7878 Wadsworth Blvd.
Arvada, CO 80003 (303) 467-5002 Directions
7950 W Alameda Ave
Lakewood, CO 80226 Directions
8500 W Bowles Ave.
Littleton, CO 80123 Directions
9828 Grant St
Thornton, CO 80229 (720) 929-2540 Directions
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Additional Phone Numbers
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- (303) 980-4076(Phone)
- (303) 792-7036(Phone)
- (303) 797-4742(Phone)
- (303) 450-4900(Phone)
- (303) 784-7760(Phone)
- (303) 899-4625(Phone)
- (303) 442-0351(Phone)
- (720) 833-6501(Phone)
- (303) 733-3560(Phone)
- (303) 421-4723(Phone)
- (720) 493-2800(Phone)
- (303) 467-5002(Phone)
- (303) 649-9160(Phone)
- (303) 937-3355(Phone)
- (303) 456-4390(Phone)
- (303) 252-3393(Phone)
- (303) 286-2480(Phone)
- (303) 740-1410(Phone)
- (303) 486-3578(Phone)
- (303) 273-5304(Phone)
- (303) 329-2109(Phone)
- (303) 730-5416(Phone)
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- (303) 683-2100(Phone)
- (303) 752-7904(Phone)
- (303) 627-6221(Phone)
- (303) 659-0350(Phone)
- (303) 683-6395(Phone)
- (303) 840-6027(Phone)
- (303) 470-8903(Phone)
- (303) 680-7516(Phone)
- (303) 457-7605(Phone)
- (303) 338-4700(Phone)
- (303) 438-4022(Phone)
- (303) 331-3810(Phone)
- (303) 260-6262(Phone)
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- (303) 914-4020(Phone)
- (303) 752-8001(Phone)
- (720) 929-2540(Phone)
- (303) 863-6200(Phone)
- (303) 752-7036(Phone)
- (303) 805-5389(Phone)
- (720) 876-2400(Phone)
- (303) 639-9440(Phone)
- (303) 980-7637(Phone)
- (303) 297-7790(Phone)
- (303) 235-6557(Phone)
- (303) 814-7321(Phone)
- (303) 755-6892 (Fax)
Complaint Trends - Last 3 Years
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BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: had a unauthorized transaction on my account from ********** suites. They were suppose only charge with my permission that was agreed. I had a dirty room, with lots of noise above and fighting, they agreed to comp me but charged me with out my permission. Told Wells fargo to credit my account the 331.75 while they investigate, and they charged me a NSF fee of 35.00. They said they did not see the transaction, so I copied it from my statement and sent it to them. I also have a amazon refund that came in and it took 331.75 that was negative in my account from the unauthorized transactions and NSF fee. I lost more money. I DEMAND THEY REFUND MY ACCOUNT 331.75 AND 35.00 WHILE THEY INVESTIGATE MY CLAIMS.
Desired Settlement: DEMAND OF REFUND OF 331.75 AND 35.00 ASAP
we have attempted to contact this customer three different times. We have confirmed the phone number with BBB and the one within our system. This customer has not returned any of our phone calls in order to try and resolve this matter. Without the customer returning our calls, there is nothing farther we can do.