Sonsio, Inc.

Find out more about this business:

BBB Accreditation BBB Rating Business Contact and Profile Business Management Additional Locations and Phone Numbers Licensing Customer Complaint History

Government Actions Advertising Review Industry Tips BBB Copyright and Reporting Policy

BBB Accreditation

This company has been a BBB Accredited Business since December 2008. This means it supports the BBB's services to the public and meets our BBB Accreditation standards.

BBB Rating

Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings

Business Management

Additional company management personnel include:

Ms. Jennifer Meyers - Controller

Additional Locations and Phone Numbers

Licensing

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/

Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 10 complaints about this company in the last 36 months, our standard reporting period. Of the total of 10 complaints closed in 36 months, 5 were closed in the last year.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Industry Tips

Auto Warranties

The Federal Trade Commission offers the following advice when choosing a warranty:

Although not required by law, written warranties come with most major purchases. When comparing written warranties, keep the following in mind:

* How long does the warranty last? Check the warranty to see when it begins and when it expires, as well as any conditions that may void coverage.

* Who do you contact to get warranty service? It may be the seller or the manufacturer who provides you with service.

* What will the company do if the product fails? Read to see whether the company will repair the item, replace it, or refund your money.

* What parts and repair problems are covered? Check to see if any parts of the product or types of repair problems are excluded from coverage. For example, some warranties require you to pay for labor charges. Also, look for conditions that could prove expensive or inconvenient, such as a requirement that you ship a heavy object to a factory for service, or that you return the item in the original carton.

* Does the warranty cover "consequential damages?" Many warranties do not cover damages caused by the product, or your time and expense in getting the damage repaired. For example, if your freezer breaks and the food spoils, the company will not pay for the lost food.

* Are there any conditions or limitations on the warranty? Some warranties provide coverage only if you maintain or use the product as directed. For example, a warranty may cover only personal uses?as opposed to business uses?of the product. Make sure the warranty will meet your needs.

For more information, visit the Federal Trade Commission's entire publication at http://www.ftc.gov/bcp/conline/pubs/products/warrant.htm.

Home Resale Warranties

Home resale warranties are gaining in popularity with both home sellers and buyers. Sellers are finding that purchasing a home warranty is a good way to attract buyers and sell homes faster. Buyers are finding that a warranty can save them money and provide them peace of mind.

Sometimes there is confusion on what is and isn't covered. Coverage includes repair or replacement of a home's major systems and appliances that break down due to normal wear and tear during the term of the warranty. Items that are not typically covered include:

* Pre-existing conditions; something that existed before the start date of coverage.

* Work performed without the prior approval from the Warranty Service Company.

* Items that fail due to something other than normal wear and tear.

* Consequential damages that are covered by the homeowner's property insurance.

* Replacements when a repair is available.

* Items improperly installed, modified or damaged as the result of an unauthorized repair or remodeling attempt.

Warranties on previously owned homes are not intended to be a substitute for home inspection. The BBB suggests buyers of homes first get a detailed, impartial inspection by a qualified home inspector. Also, hire a licensed HVAC contractor to inspect the heating and air conditioning units prior to purchase. Inspections should alert you to any pre-existing conditions. Repairs recommended should be completed before the close of escrow.

Finally, read the contract thoroughly. Make sure you understand what is or isn't covered. Ignore any verbal promises; if it isn't in writing, it doesn't exist.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Sonsio, Inc., please let them know that you contacted BBB for a BBB Reliability Report.

ID: 49410
Report as of November 7, 2009 20:22
Copyright^© 2009 Better Business Bureau