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Find a Location

Complete Auto Glass has 1 locations, listed below.

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    Business ProfileforComplete Auto Glass

    Windshield Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/20/2022

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Complete Auto Glass offers auto glass repair and replacement.

    Products & Services

    Windshield Repair

    Business Details

    Location of This Business
    761 W 84th Ave, Thornton, CO 80260-4825
    BBB File Opened:
    11/18/2009
    Years in Business:
    15
    Business Started:
    6/5/2008
    Accredited Since:
    5/20/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Robbie Cervantes, Owner
    Contact Information

    Principal

    • Mr. Robbie Cervantes, Owner

    Customer Contact

    • Mr. Robbie Cervantes, Owner
    Additional Contact Information

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/28/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I got a windshield at the beginning of January. It cracked and split across the entire thing. The company told me to bring it in and see if the warranty would cover it. I brought it in and the employees told me it was a stress crack and that they would replace it after THEY inspected it. I checked and as well saw no chips in the windshield. Today (2/28/23) the tech came to my home to replace it. He calls me outside and shows me that there is " now" a chip in the glass and that they wont replace it, even though they already inspected it and approved it. I just got this windshield and now they are trying to charge me for another new one, even though they previously stated that they would.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ariana S

    1 star

    03/24/2023

    I purchased a vehicle from autonation and the only thing wrong with it was a cracked windshield. First visit they replaced the windshield but was told that they couldn't calibrate my windshield to my sensors and needed to order a new windshield the 2nd visit was much worse. They told me they couldn't get my hood open I only had my car not even 2 weeks and they were the only ones under the hood. They proceeded to tell me that my hood cable snapped some how. But their tech cut my cable right in front of me and handed it to me and told me it was damaged some how. The manager *** offered to fix it and once he found out my warranty wouldn't cover it he no longer wanted to replace the issue his shop caused. Took my car back to autonation to find out not only did they snap my hood cable, they rounded out the strikers and those needed to be replaced, not only that they fried my sensors and camera in the windshield so that also needed to be replaced. Did they take responsibility? No they blamed me and told me my vehicle was brought to them damaged that way. Would give ZERO stars if I could. Stay away if you want to deal damage done to your vehicle.

    Local BBB

    BBB Great West + Pacific

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