BBB Business Review

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BBB Accredited Business since

Auto Repair Place

Phone: (303) 443-7088 Fax: (303) 443-1694 5472 Arapahoe Ave STE A, Boulder, CO 80303 http://www.theautorepairplace.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Quality service, maintenance and repairs for your car, truck, and recreational vehicle.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Auto Repair Place meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Auto Repair Place include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Auto Repair Place
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 1974 Business started: 01/01/1972 Business started locally: 01/01/1972
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jack Dionigi, Manager Mr. Mike Colbert, Service Advisor
Contact Information
Customer Contact: Mr. Mike Colbert, Service Advisor
Principal: Mr. Jack Dionigi, Manager
Business Category

Auto Repair & Service

Refund and Exchange Policy
Our warranty is 24 months/24,000 miles, unless specified otherwise by the parts supplier. The vehicle must be returned to our facility for warranty considerations, unless the vehicle is more than 25 miles away from our shop. In such case, the vehicle must be taken to a participating "Tech-net" facility for verification and claim approval prior to any services being performed. An original copy of the invoice will be required.
Alternate Business Names
28th Street Garage
Products & Services

We are a AAA Approved Auto Repair facility. We service most makes and models of cars, light to medium trucks, and recreational vehicles. Imported and domestic vehicles. Most services A to Z.

Industry Tips
Automobile Service & Repair
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.