Addison Auto Repair & Body Shop

Find out more about this business:

BBB Accreditation BBB Rating Business Contact and Profile Business Management Licensing Customer Complaint History

Government Actions Advertising Review Industry Tips BBB Copyright and Reporting Policy

BBB Accreditation

This company has been a BBB Accredited Business since May 1996. This means it supports the BBB's services to the public and meets our BBB Accreditation standards.

BBB Rating

Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings

Business Management

Additional company management personnel include:

Ms. Brenda Addison - Vice President

Licensing

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/

Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 4 complaints about this company in the last 36 months, our standard reporting period. Of the total of 4 complaints closed in 36 months, 0 were closed in the last year.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Industry Tips

Automobile Service & Repair

If you're the typical car owner, you may not know much about the mechanics of your vehicle. When it's time for repairs, however, you should know how to locate a reliable shop and a qualified mechanic.

* If you have a problem with your car while it's still under warranty, follow the manufacturer's requirements, which may include having repairs made at an authorized, franchised dealership, to keep your warranty in effect.

* If your car is no longer under warranty and you're looking for a qualified, independent repair shop, ask friends and family for recommendations and check with your BBB for the shop's reliability. Look for shops that display certification such as an Automotive Service Excellence Seal. ASE certification indicates that some or all of the technicians have met basic standards of knowledge and competence in specific technical areas. Make sure the certificates are recently obtained and independently verify this information directly with the National Institute for ASE, (www.asecert.org). Remember, however, that certification alone is not an absolute guarantee of good or honest work.

* If major repairs are required, you may want to find a dealer or repair shop specializing in the type of repair needed. If you are in doubt about what the problem is, let the shop diagnose the problem. You may cost yourself money by requesting a specific repair that may not in fact solve the problem. Nevertheless, be as specific and accurate as possible in describing the problem.

* Always get an estimate for parts and labor. Make sure the estimates states that the shop will contact you for approval before performing any work exceeding a specified amount of time or money.

* When you pick up your car, ask the service manager to explain all work completed and all replacements made. Also, ask that any major new parts that have been installed be pointed out to you, if possible. If the shop guarantees its work, get the guarantee in writing. Be sure that your bill itemizes the repairs so if a problem occurs later, you can prove that the item in question is covered by the guarantee.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Addison Auto Repair & Body Shop, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 13330
Report as of November 7, 2009 04:04
Copyright^© 2009 Better Business Bureau