I was verbally advised the mileage on the car I was sold was valid. My bill of sale today shows not true mileage.
In 09/2012 I purchased a '99 Subaru Outback with 74000 miles. I was advised verbally this was true mileage. I was shown a Carfax with a slight discrepancy explained away as a typo at a garage. The dates I was shown made sense. I was in the office for a good 2 hours being pressured by the salesman as I just wasn't sure. He was very pushy and very rude during the whole sale. I signed all paperwork and bill sale being shown the mileage on the odometer, but not explained the area indication true mileage. After I signed the BOS, the salesman signed and checked the area indicating this is not the true mileage of the vehicle. At the time, I had no idea what that meant. Since the purchase, I have seen and spoken to a number of mechanics that felt strongly I was a victim of odometer fraud. Today, 02/11/2013, I finally spoke with a mechanic that looked at the recent CarFax and my paperwork to help me with the issue. He discovered the dates on the CarFax regarding the odometer issue were years apart, not months as I was shown. He also explained the Bill of Sale to me advising that the box was checked advising this is not the car's true mileage. He estimates the car has around 160,000+ miles on it. I bought the car from the dealer at $350 per month for 36 months with $2,500 down. After all is said and done, I will have paid $15,100 dollars for a 1999 vehicle that is now suffering serious mechanical issues. The odometer/speedometer stopped working and the engine light came on days after purchase. When I spoke to the dealer about this, he told me there was nothing he could do. I also replaced the battery and alternator in early November. I do not see any of this as ethical and I feel as though something should be done.
All I want is to return the car and get all the money I paid the dealer back. Currently that amount is $3,900, but will go up $350 more with each passing month.
Business' Initial Response
Thank you for contacting us regarding this matter. We at Econo auto sales would appreciate every single of our customer for their support, at the same time would like to offer our $500.00 coupon on the next purchase, and %10 discount on the pay off for the next thirty days.
We always provide everything in writing and explain the process, it is up to customer how to handle the facts and the information before any singing.
We have provide the car fax with not true mileage and explain not true mileage , even we are not supposed to for the car over 10 years old.
Please feel free to contact us if we can be in any help.
Econo Auto sales
Consumer's Final Response
(The consumer indicated he/she DID NOT accept the response from the business.)
I am driving this car daily and am still keeping up with the expected monthly and insurance payments. There is, however, no "enjoyment" as Saeid puts it. This car is still a thorn in my side, but I drive it because I have to and am paying for it. I just took it to my own mechanic and was quoted over $3000 in repairs needed for the car to function. Not to mention the $1500 in regular high mileage maintenance it did not get due to the false reading on the odometer. Saeid's offer to bring to a mechanic is very suspect to me. He will not give me the name of the mechanic. He expects me to take time from my life to drive my car 30 minutes across town and drop it off to him to take to some unknown mechanic. Leaving me without a car. I have a day job I need to pay for this bucket he sold me. His solution is completely outrageous and I am unable to accept his terms.
The issue here are the lies his salesman told me regarding the maintenance on the car and the odometer reading. The lies he told me to get me to sign the paperwork. He says they told me about the odometer issues, that the car doesn't show true mileage, but that is a flat out lie. They used high pressure tactics and complete dishonesty to get me into this car.
Business' Final Response
Thank you for contacting Econo Auto sales regarding this matter again. I (Saeid Ghaemi) have talked to Mrs. ****** ****** in several deferent time and tried to do our best as a good faith to resolve her misunderstanding, she has signed all of our documents with the understanding of all the documents content.
she has been driving the car daily and enjoying the car as far as we know.
I have offered her to bring the car and let our independent mechanic look at the car to make sure everything is in good operating condition, and it has not happened so far.
Please feel free to contact us if we can be any help.