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Find a Location

BMW of Denver Downtown has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BMW of Denver Downtown

      1040 S Colorado Blvd Denver, CO 80246-2404

    • BMW of Denver Downtown

      900 S Colorado Blvd Denver, CO 80246-2529

    Business ProfileforBMW of Denver Downtown

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    BMW of Denver Downtown has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BMW of Denver Downtown

        1040 S Colorado Blvd Denver, CO 80246-2404

      • BMW of Denver Downtown

        900 S Colorado Blvd Denver, CO 80246-2529

      Location of This Business
      1040 S Colorado Blvd, Denver, CO 80246-2404
      BBB File Opened:
      3/10/2014
      Years in Business:
      10
      Business Started:
      5/16/2013
      Business Incorporated:
      5/16/2013
      Type of Entity:
      Corporation
      Business Management
      • Mr. Edward Freehart, General Manager
      Contact Information

      Principal

      • Mr. Edward Freehart, General Manager

      Customer Contact

      • Mr. Edward Freehart, General Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/22/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I purchased a used jeep from this dealership in December of 2023. I had it for less than a month before the engine exploded in smoke on the interstate. Yes I know I purchased this used and as is..... I had multiple conversations with mysales person about my reluctancy to purchase a used car from a dealership unless they were going to " do what's right, IF there was a major issue". As they stand by their service inspections before selling a vehicle.. Turns out that is not the case. Having a major issue within a month of purchase feels like fraud even for an as is used car purchase. I had to have this toad to the dealership where it has been for a couple weeks. They fixed a sensor issue but refuse to fix the leak that is causing the overheating. Originally they had said they would fix it but we would have to pay.... Now they're telling me that they can't fix it because they don't have the tools.. I feel like I'm being scammed and taken here. It's not hard just to do what is right as a business when you sell a used car that has a major malfunction so close to the purchase date. This has been a nightmare. We are now taking this to another service shop.. I would like to have a refund for the cost of this repair. I feel as though this slight amount is not a whole lot to ask.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      omer k

      1 star

      01/08/2024

      I have 2015 *** X5 and did the oil change in BMW of Denver Downtown i last month. Before this dealer the ***** **** did the all oil change. After service in this dealer, my car's oil drain plus started leaking and i was quoted $4200 to replace the oil pan.I'm for sure it was not leaking before, i visited the dealer 2 times, nothing changed, still is leaking. I do not want pay even single dollar to replace my oil pan. Also, i spoke with Service Director **************************I was told that only we can give discount to replace it. So, I sued the BMW of Denver in small claims court, waiting for judge hearing.

      BMW of Denver Downtown Response

      01/10/2024

      ****************,
      You brought us your 2015 *** with ******* miles on it that you have owned for just over year. This vehicle had not received an oil change from us previously and the Carfax shows where the previous owner had the vehicle the serviced. Upon initial inspection of the vehicle, we discovered on your behalf the previous service center had overtightened the oil drain plug causing the threads to be stripped. We sent you a video of our findings BEFORE completing the oil change. We did not damage your vehicle.
      We understand it is unfortunate news for which we are sorry for however, your blame and frustration is misplaced.
      Thank you,
      BMW of Denver Management Team

      Local BBB

      BBB Great West + Pacific

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