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          Mike Maroone Ford Longmont has 1 locations, listed below.

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            Business ProfileMike Maroone Ford Longmont

            New Car Dealers

            Contact Information

            235 Alpine St

            Longmont, CO 80501-6055

            Visit Website
            (720) 552-6218

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            235 Alpine St, Longmont, CO 80501-6055
            BBB File Opened:
            8/21/1984
            Years in Business:
            25
            Business Started:
            1/1/1999
            Business Started Locally:
            1/1/1999
            Date of New Ownership:
            7/30/2019
            Business Incorporated:
            2/8/2005
            Type of Entity:
            Corporation
            Alternate Business Name
            • Mike Maroone Automotive
            Hours of Operation

            Service

            M:
            7:00 AM - 6:00 PM
            T:
            7:00 AM - 6:00 PM
            W:
            7:00 AM - 6:00 PM
            Th:
            7:00 AM - 6:00 PM
            F:
            7:00 AM - 6:00 PM
            Sa:
            7:00 AM - 6:00 PM
            Su:
            7:00 AM - 6:00 PM
            Business Management
            • Mr. Mike Maroone, Principal
            • Mr. Pat Grooms, General Manager
            Contact Information

            Principal

            • Mr. Mike Maroone, Principal
            • Mr. Pat Grooms, General Manager

            Customer Contact

            • Mr. Pat Grooms, General Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/22/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            ****************** claims they test drive my truck, however milage on my vehicle hasn't changed. They are lying about diagnostics that they've performed which can lead to big problems later four my vehicle. They claim to abide by Fords guaranteed services and inspections for vehicles but they do not.
            Read More
            Read 14 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            John P

            03/10/2023

            This dealer will not stand behind **** for warranty work. I recently called to resolve an issue (hubs not locking automatically when engaging 4x4) for my 2022 **** F-350. Nevermind that I paid $10k over sticker for the truck because dealers were taking advantage of *********** but when I tried to schedule an appointment they said they we would need at least 2-3 business days just to complete a diagnostic and then it could be 2-3 more days to complete the actual repair on top of that. Who wants to be without a vehicle for a week to complete what I'm sure is a simple repair / replacement of the hubs? This is how they push people away that have legitimate warranty claims. Sad and disappointing! Luckily Brighton ****, where I purchased the vehicle, will get me in and out same day for the diagnosis and repairs. I have to drive an extra hour but it is well worth it to be serviced professionally!

            Mike Maroone Ford Longmont Response

            04/18/2023

            As we do our best to recognize and achieve immediate and same day appointments for all our guests, some days we do have to make an appointment.

            We do have over 40 available loaner vehicles for our guests should one be available at that time. We are very sorry to not be able to service your vehicle same day, as there were multiple guests with service concerns that came previous to yours. 

            When dealing with any and all service concerns, it is vital we take our time and not rush diagnostic and repair. 

            We will be happy to provide a loaner, should one be available, for your next service appointment with our team. 

            Read 3 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

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