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Find a Location

Johnson Auto Plaza, Inc. has 1 locations, listed below.

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    Business ProfileforJohnson Auto Plaza, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    12410 E 136th Ave, Brighton, CO 80601-7300
    BBB File Opened:
    3/31/1993
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Started Locally:
    1/1/1992
    Business Incorporated:
    1/1/1992
    Type of Entity:
    Corporation
    Alternate Business Name
    • Johnson Auto Leasing
    Business Management
    • Mr. Richard Johnson, President
    • Mr. Ryan Johnson, Sales Manager
    • Mr. Matt Boone, General Manager
    • Mr. Blayne Johnson, Operations Director
    Contact Information

    Principal

    • Mr. Richard Johnson, President

    Customer Contact

    • Mr. Blayne Johnson, Operations Director

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I traded in my 2021 ***** Camero for a 2018 *********** they claimed and was badged as a Z71. Come to find out this was a basic LT and had tires slashed. I brought this up to the reconditioning Manager *************************** and he said that they would put new tires on the vehicle. Once the new tires were put on I explained that there was a vibration in the front end and they explained that it was because of "meatier tires" since that time the vibration has become worse. About 3 months ago I called in and they said they would have someone get back woth me after several calls and messages left to *************************** and ****** Johnson no one ever returned my call. I called today and spoke with ****** and he explained there is nothing they can do for me BECAUSE THE VEHICLE HAS NOT BEEN SEEN THERE SINCE PURCHASED. THEY DO NOT CARE ABOUT THEIR CUSTOMERS. VERY UNPROFESSIONAL AND DO NOT RETURN CALLS..
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joshlyn B

    2 stars

    04/20/2023

    This is for the *******, ** location Kaden is a good salesman. Nice guy. Gets the job done. He did try to hand over the keys with over a quarter tank of gas missing. But I was able to convince him to top the tank off before driving off. I recently had the misfortune of dealing with the manager, ****** and his sarcastic, aggressive, and dismissive attitude towards my complaint. This dealership is stuck in ****. I would strongly advise anyone, especially young women, to consider purchasing a vehicle from here to look elsewhere. Ive received better treatment from dealerships I havent purchased from. ****** behavior towards me was unprofessional, demeaning, and completely unacceptable. No one should be made to feel as small and insignificant as ****** tried to make me feel.

    Local BBB

    BBB Great West + Pacific

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