Before going to Johnson Auto Plaza I had went to Grand Auto to get my Sliding Sunroof diagnosed, it wasn't closing completely. Grand Auto told me my sunroof had a failed module assembly and parts. They also performed a 27- point complimentary insp. w/o my request and stated I needed upper engine mount and lower transmission mount they advised I better not wait too long to repair, that it could be dangerous. Est. $2045.45 This just didn't sound right, so I decided to have another opinion. I checked on BBB.org Johnson Auto Plaza rating was A+, so I decided to take my car for a trial on its next recalls. When I called they were able to schedule me an appointment quickly. when entering into the service center I was greeted promptly and professionally. The recall was done and I was pleased. I then scheduled a oil change and talked with a very knowledgeable service adviser and told him about my sunroof report from Grand Auto, he said since my car had low miles, well taken care of and not that old, it might just need adjusting. When checked it was adjusted and calibrated. That's all it needed. I'm so thankful for their excellent service and honesty. I have found them to be trust worthy. All employees are kind and helpful and the waiting room is comfortable, and the porters are courteous. A++
This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
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