BBB Logo

Better Business Bureau ®
Start With Trust®
In Denver & Boulder, Colorado

Industry Tips

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Lemon Law - Colorado

The Colorado Lemon Law applies only when a vehicle is purchased with a manufacture's warranty. If the vehicle has a defect that substantially impairs the use and value within one year of purchase, and the defect is not repaired after a "reasonable number of attempts" (4 attempts) for the same defect, within the first year after the original delivery date, consumers may then have recourse under this law. This also applies when a vehicle is out of service for 30 or more cumulative business days during the warranty term or one year after the delivery date, whichever is first.

It is important to note that defects such as squeaks and rattles that do not affect the use or market value of the vehicle are not covered. Also, defects resulting from abuse, neglect or unauthorized modifications or alterations of the vehicle by a consumer is not covered.

Prior to suing a manufacturer for a refund or replacement vehicle, consumers must first send a written notice of the defect by certified mail to the manufacturer. Consumers must allow the manufacturer the opportunity to repair the vehicle and or pursue the manufacturer's informal dispute resolution program if one exists.
CONSUMER TIPS:

*The Lemon Law applies to new vehicles under one year old.

*The Auto Industry Division requires a formal written complaint. Their mailing address is:
1881 Pierce St, #142
Lakewood, CO 80214

*Verbal agreements made by a dealer often cannot be enforced, unless stipulated in the contract.

*There is no right to rescind a vehicle purchase contract.

*All dealers must post a buyers guide on all used vehicles.

*A "high pressure" sale is not illegal.

*Do not be reluctant to bargain or hesitate to say no.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.