Customer ReviewsforChristopher's Dodge Ram

These folks sold me friend a 2019 f150 that they told me was great with no issues upon inspection. Anyhow, this truck Had ****k miles. They even talked me into getting the assurant extended warranty + gap coverage. Not even 300 miles driven and less than two weeks later I got a p00021 code which indicates an issue with the intake camshaft position timing (over advanced). In ******** terms they sold me a vehicle with bad *** cam phasers plus a few other issues. I called the service department when I got the code and was encouraged to find a **** dealership to take the vehicle to for a diagnosis on the issue. I was finally able to drop the vehicle off at a **** dealership. I gave them the assurant service agreement number and all of the pertinent information they would need to make a claim for repairs after they diagnose the issue. I dropped the car off on a Monday and by Friday was told that the *** Cam phasers were bad and that it was also causing an issue with the timing chain and other miscellaneous parts pertaining to the engine. The service advisor from **** told me this would be a $4400 repair. I asked them to follow up with assurant. The service advisor contacted me saying that assurant has no record of the service agreement, and nothing matching the vin of the vehicle. Im like this cant be right, so I attempted to contact Christopher Dodge's finance department multiple times. Each time I was transferred nobody answered the phone. I left 3 voicemails requesting a call back. Never got a call back. The service advisor also attempted to contact them several times without any success until the end of YESTERDAY. Low and behold assurant had no record of the extended warranty this dealership sold me , because Christopher Dodge's finance department never entered my purchase into the system fully. So because of that they said that they would have to send it up to their warranty administrator to kind of speed things along. Still waiting. No loaner offered.

What a terrible expierence. Came in looking to trade my 2018 raptor for their trx. Their sales manager absolutely tried low balling me on my raptor. Brutally low balling me. It was so bad that even the sales man came up and said it was an atrocious offer. The sales man himself couldnt believe it. The sales man (Sy) then kept trying to get me to go down the road to car *** who was offering me 10k over what his manager was offering. After reapeatingly telling him im here to do buisness with you guys not them he then brought me up to his manager. This is where it got really bad. The sales manager was the most arrogant, combative person ive ever worked with. The dude literally said we are just going to sell the car to sil ter har motors and this is the best hed give me The offer he gave me was $15000 less than what the same truck with more miles and less features was selling for at ***********. When i told him this he kept shoutingyes literaly shouting you bring me a $64k offer and ill buy yoh and your girl friend dinner he shouted this like 10x. The dude seemed drunk and i mean that. Finally i told him he was trying to rip me off. He then told me how he was the best in the industry (his actions really demonstrated that). Then He hopped down from his little stoop and got up in my face. The dude literally was looking to fight me. Then all of his goonies ran up and tried to get me to fight him to. Really professional operation you guys run here.