Business ProfileforBoulder Nissan

BUYER BEWARE:I was looking for a 2022 Pathfinder and unfortunately this was the only dealership that had the color and trim I wanted on the way. I put a deposit and traded a brand-new car that I did not like for a 2020 Pathfinder while I waited for the '22 to arrive.The 2020 Pathfinder had issues from the get-go as their service department does a crappy job at inspecting the vehicles, but since the sales manager that sold it to me told me he would buy it back for the price that he sold it to me once the 22 came, I did not say much other than just get fixed whatever was still under warranty at a different dealership.Once the new car came in, they decided to go back on their word and when I told them I would just not get the new car they wanted to keep the deposit on it. To add insult to injury, their "no haggle" pricing also means they will not negotiate with any lenders to get a better rate, which is what most dealerships do. I ended up getting the 22 in order not to lose my deposit and because I had waited for that car for a while but I got it with a higher rate than I would have had I bought it at a Nissan dealership where their finance managers actually take the time to help their customers and negotiate rates. I know they did not even try to negotiate with Nissan because I ended up talking to Nissan Finance directly. I also ended up keeping the 20 Pathfinder since they were trying to give me $4k less than what they purchased it for and would not offer anything more, even when I asked for $1k more, they refused.I refinanced the 20 Pathfinder getting a way lower interest rate with a different lender and canceled the *** insurance that I had bought through Boulder Nissan's finance department. This was done back in July 2022. I was told to wait three months to get the refund back, well four months have passed and after calling the bank and the insurance company, it appears that Boulder Nissan got my refund and is refusing to give it to me.