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Find a Location

Xtreme Auto Soundz, Inc. has 1 locations, listed below.

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    Business ProfileforXtreme Auto Soundz, Inc.

    Car Stereos

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Xtreme Auto Soundz, Inc. offers car stereo and accessories.

    Products & Services

    Car Stereos

    Business Details

    Location of This Business
    10300 Washington St, Thornton, CO 80229
    BBB File Opened:
    4/10/2012
    Years in Business:
    16
    Business Started:
    4/9/2008
    Business Incorporated:
    4/9/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    10:00 AM - 8:00 PM
    T:
    10:00 AM - 8:00 PM
    W:
    10:00 AM - 8:00 PM
    Th:
    10:00 AM - 8:00 PM
    F:
    10:00 AM - 8:00 PM
    Sa:
    10:00 AM - 8:00 PM
    Su:
    10:00 AM - 7:00 PM
    Business Management
    • Mr. Bruce Ly, Owner
    Contact Information

    Principal

    • Mr. Bruce Ly, Owner

    Customer Contact

    • Mr. Bruce Ly, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Net worth manager and installer of shop head installer met with both went through exactly how I wanted my unit installed I wanted it hidden behind the seat. It was supposed to take 4 hours to 5 hours it took over 8 and they still didn't finish they didn't hide anything they didn't call me when they ran into issues and they pretty much left all their trash in my truck never went through anything with me and they lost or stolen my remote control for my subwoofers and my Kenwood amp. They didn't finish installing my antenna they didn't text my seatbelt that they jacked up they didn't do nothing I tried to talk with them they don't answer my calls they don't return my calls I'm about ready to file charges for the theft of my remotes I'm just waiting for verification from the manufacturer that they were in the boxes I know them subwoofers were I saw them and the head installer set he had them and was bringing them up to me that never happened trash everywhere in my truck I have pictures it's pathetic very unprofessional like 12 year old kids I wouldn't recommend the shop to install anything in a kids push cart
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris J

    1 star

    09/25/2023

    Let me start by warning others, do not do business here. We have been lied too, cheated and now stole from. First off, we were sold metal fender flairs for my wifes *********************. When we went to pick it up we were very alarmed they were plastic NOT metal. Then he wanted to sell us aftermarket wheel well inserts. So we scheduled another time to have the jeep dropped off and left with them while they did the install on the wheel well inserts. After picking it up the following week we were alarmed once again because only the front two were completed and was told to pay for the rest of the job without the other two installed and he blamed Rough Country for the delay on parts. At this point we were starting to get concerned after my wifes blinkers were now non functional and the fact we had so many issues and the job wasnt completed yet & we had already paid in full. So we come back a 3rd time to find that only one of the rear wheel well inserts had been done and it was completely done wrong. I asked him about it and he said no thats normal but we knew at this point we were getting screwed so we took it to Four Wheel Parts in Westminster to have them look over everything. We were quickly shown what it should have looked like and explained all the issues we had to our amazement they said this type of work from Extreme Audio is commonplace. I reached out to the owner ***** to tell him what we had found and wanted all of the equipment removed and refunded he went silent. I asked for communication only through email or text message so I could keep everything well documented. The job is incomplete and we are owed money. I asked for a time that I could drop the jeep off to have everything taken off and he stopped responding. I will now let the world know what kind of a shister he is and what kind of shady business practice he is operating. I will file complaints not only with ****** Reviews but the BBB, FTC and the ******** *************************

    Local BBB

    BBB Great West + Pacific

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