BBB Business Review

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BBB Accredited Business since

Sound Relief Hearing Center

Additional Locations

Phone: (720) 627-6378 Fax: (303) 346-5036 View Additional Phone Numbers 200 Plaza Dr STE 110, Highlands Ranch, CO 80129

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Sound Relief Hearing Center combines family tradition with cutting edge technology to provide our patients with the best solutions to their tinnitus and hearing problems. We are a family owned and operated audiology practice that is dedicated to our patients, our employees, and their families. With four locations around Denver, we are proud to fulfill the needs and exceed the expectations of patients from Colorado and across the United States.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sound Relief Hearing Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sound Relief Hearing Center include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Sound Relief Hearing Center
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 5

Additional Information

BBB file opened: February 08, 2012 Business started: 12/20/2011 in CO Business started locally: 12/20/2011
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

To view the registration of a business with the Colorado Secretary of State click below:

Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Audiology and Hearing Aid Providers Licensure
1560 Broadway Ste 1350, Denver CO 80202
Phone Number: (303) 894-2440

Division of Hearing Aid Providers
1560 Broadway #1340, Denver CO 80202
Phone Number: (303) 894-2440

Type of Entity


Business Management
Mr. Patrick Prutsman, Co-Owner/Business Manager
Contact Information
Customer Contact: Mr. Patrick Prutsman, Co-Owner/Business Manager
Business Category

Audiologists Hearing Aids & Assistive Devices

Products & Services

Sound Relief Hearing Center sells the following brand(s): Neuromonics, Oticon, Phonak, ReSound, SoundCure, Widex

Sound Relief Hearing Center offers the following product(s): Hearing Aids, Tinnitus Treatment

Method(s) of Payment
Visa, American Express, Discover, Cash, Check, Financing available with approved credit
Refund and Exchange Policy
30 day money back guarantee on all hearing devices
Service Area
Highlands Ranch, Centennial, Golden
Alternate Business Names
The Sound Relief Center, LLC
Products & Services

Tinnitus Treatment; Invisible and Digital Hearing Aids; Ear Protection; Custom Fit Ear Pieces for musicians, sportsmen, and law enforcement; Typanometry

Customer Review Rating plus BBB Rating Summary

Sound Relief Hearing Center has received 5 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.