Business ProfileforAdvance HOA Management, Inc.

This company is most incompetent HOA I've ever had experience with. They took over our neighborhood recently and have been the most non-user-friendly company the residents here have ever dealt with. They never answer emails, or phone calls when we (the residents here) have any concerns and if they do, they are rude and disrespectful. When they took over, and since 2008 when we moved here, the dues we pay paid then for was for basic cable, trash pick-up, water for our yards, and the common areas/trees were taken care of. NOW, we have to pay out of our pockets for our trash and they have forewarned that the dues will be increased soon because of water increases (the basic cable went aways years ago). I recently was charged $25.00 over the $90.00 usually charged because of an error in billing with absolutely NO explanation until I called. The response was read to me. I explained my husband and I live on a military disability pension and the extra charge put a strain on us as he's 76 and I'm 67 with no apology, or response other than the one read to me. They are a worthless company!