BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Horizon Services Plumbing Heating and Air

Phone: (303) 346-3466 Fax: (720) 344-6688 1470 W Thomas Ave, Englewood, CO 80110

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Heating and Air Conditioning, HVAC, Plumbing, and Garage Door repair company servicing residential and commercial clients in the greater Denver, Colorado area. We can perform everything from gas furnace and boiler replacement, air conditioning installations, water heater repairs, replacement and preventative maintenance of these systems.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Horizon Services Plumbing Heating and Air meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Horizon Services Plumbing Heating and Air
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 6

Additional Information

BBB file opened: January 18, 1999 Business started: 07/22/1998 in CO Business started locally: 07/22/1998 Business incorporated 07/19/1998 in CO
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

To view the registration of a business with the Colorado Secretary of State click below:

Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Adams County Building Department
12200 Pecos St, Westminster CO 80234
Phone Number: (303) 453-8700

Board of Plumbers
1560 Broadway Suite 550, Denver CO 80202
Phone Number: (303) 894-2300

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Peter "Tony" Smith, Manager Tom Wolvin, Manager
Contact Information
Principal: Mr. Peter "Tony" Smith, Manager
Business Category

Air conditioning & Heating Contractors - Residential Garage Door Repair Plumbers Water Heaters - Repairing

Products & Services

Horizon Services Plumbing Heating and Air sells the following brand(s): Bradford White, Trane

Alternate Business Names
Horizon Mechanical, LLC Horizon Services
Products & Services

Furnace Replacements
Heating Repairs
Air Conditioning Installations
Cooling Repairs
Plumbing Repairs
Water Heater Replacements
Drain Cleaning Services
Services are provided to clients in the Greater Denver Colorado area.

Industry Tips
Heating & Cooling

Customer Review Rating plus BBB Rating Summary

Horizon Services Plumbing Heating and Air has received 4.34 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.