Educational Consumer Tips
Better Business Bureau
The BBB suggests that when having your car serviced by any company to request a written estimate. The repair bill should list the charges for parts and labor separately. Any changes more than $50 or 20% of the total must be approved by you before the work is started. You have the right to inspect all replaced parts, and any auto repair facility must offer to return all replaced parts except those under warranty, trade-in or core parts.