BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Timeshare Express Services include:
- BBB does not have sufficient information to determine how long this business has been operating
- Failure to have a required competency license.
- 38 complaints filed against business
- Failure to respond to 29 complaints filed against business
- Advertising issue(s) found by BBB
- BBB does not have sufficient background information on this business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||22|
|Total Closed Complaints||38|
Additional Complaint Information
This company has received a number of complaints with similar content to indicate a pattern. Consumers report that the company contacts them saying they have a "buyer" for their timeshare, but the sale fails to take place. Often times the consumers pay up front money to faciliate the sale. In April 2011, Better Business Bureau has contacted Timeshare Express Services to address this pattern and to date has not received a response.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Licenses, Division of Revenue
820 N. French Street, Wilmington DE 19801
Phone Number: 302-577-8778
Fax Number: 302-577-8203
On BBB confirmed that Timeshare Express Services had not obtained a necessary license from Licenses, Division of Revenue.
Type of Entity
Business ManagementMr. James Paulson Mr. Customer Service, Department
TIMESHARE COMPANIES TIMESHARE RESALE AND RENTAL MARKETING
Additional Tradenames, Addresses & Phone Numbers
The address provided by the company's website is located at a Mail Boxes Etc. (UPS Store) location and is forwarded to the company. Timeshare Express Services has no physical presence within the State of Delaware.