BBB Business Review

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This business is not BBB accredited.

ZBiddy.com Online Auction

Additional Locations

Phone: (877) 924-3390 434 S. Military Trail, Deerfield Bch, FL 33442 View Additional Email Addresses http://www.zbiddy.com View Additional Web Addresses


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for ZBiddy.com Online Auction include:

  • 528 complaint(s) filed against business
  • Failure to respond to 44 complaint(s) filed against business
  • 6 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB

Factors that raised the rating for ZBiddy.com Online Auction include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

528 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 39
Billing/Collection Issues 91
Delivery Issues 61
Guarantee/Warranty Issues 4
Problems with Product/Service 333
Total Closed Complaints 528

Additional Complaint Information

Consumers "Register" for 'free' membership with zbiddy.com. This registration process requires a consumer to provide credit card information. The company does not adequately disclose that upon registration, the credit card will be charged $99 fee. This fee is non-refundable.

Customer Reviews Summary Read customer reviews

4 Customer Reviews on ZBiddy.com Online Auction
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4

Additional Information

BBB file opened: November 27, 2012 Business started: 06/01/2011 in FL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Licenses, Division of Revenue
820 N. French Street, Wilmington DE 19801
http://www.state.de.us/revenue
Phone Number: 302-577-8778
Fax Number: 302-577-8203

Business Management
Mr. Darryl Fernandes, Director of Operations
Contact Information
Principal: Mr. Darryl Fernandes, Director of Operations
Business Category

PENNY AUCTIONS

Alternate Business Names
BuyLowAuctions Ecom Interactive, LLC Hotcloseouts2013
Additional Tradenames, Addresses & Phone Numbers

The Delaware address is not a physical location for this company. The Delaware address is a mail forwarding location. The company's website also provides the following address:
72 High St.
Haslemere, Surrey GU27 2LA

This address is located in the United Kingdom.

On 12/12/12, the business emailed the BBB and indicated that "Zbiddy no longer has a location in the U.S."

Industry Tips
Online Penny Auctions, Friend or Foe?
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.