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Delaware Serving New Castle, Kent and Sussex Counties

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DuPont Company

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Phone: (800) 441-7515 View Additional Phone Numbers 4417 Lancaster Pike  Chestnut Run Buiding 721, Room 2262, Wilmington, DE 19805 http://www.dupont.com

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Description

This company offers Chemical Products.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for DuPont Company include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 13 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

13 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 5
Problems with Product/Service 7
Total Closed Complaints 13

Customer Reviews Summary Read customer reviews

0 Customer Reviews on DuPont Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: February 01, 1966 Business started: 01/01/1802 in DE Business started locally: 01/01/1802
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Licenses, Division of Revenue
820 N. French Street, Wilmington DE 19801
http://www.state.de.us/revenue
Phone Number: 302-577-8778
Fax Number: 302-577-8203

Type of Entity

Corporation

Business Management
Ms. Sylvia Banks, Community Relations Ms. Ellen Kullman, C.E.O. Ms. Leslie Norris, Dupont Legal Ms. Denise Zizas, Corian Ms. Gail Dill Mr. Ivor Goode, Corian Department Ms. Crystal Lowery Ms. Jo Ann McDonough, Corporate Paralegal Mr. Harry Parker, Vice President
Contact Information
Principal: Ms. Sylvia Banks, Community Relations
Customer Contact: Michael Brennan
Principal: Ms. Ellen Kullman, C.E.O.
Principal: Ms. Leslie Norris, Dupont Legal
Principal: Ms. Denise Zizas, Corian
Business Category

MANUFACTURERS & PRODUCERS LABORATORIES-RESEARCH & DEVELOPMENT SOLAR ENERGY RESEARCH & DEVELOPMENT CHEMICALS PHARMACEUTICAL PRODUCTS-WHOLESALE & MANUFACTURING BIO-CHEMICALS CHEMICAL PRODUCTION PHARMACEUTICAL PRODUCTS - RESEARCH PLASTICS-RESEARCH & CONSULTING

Alternate Business Names
DuPont Co. DuPont Corian DuPont FSIC (Fiber Systems Inquiry Center) DuPont Kevlar DuPont SentryGlas
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Types of Complaints Handled by BBB

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BBB Complaint Process

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