Business ProfileforSallie Mae

They are the worst loan service I have ever dealt with. They are pushy and not helpful when I call them, they just immediately transfer me to my case manager, who is rude most of the time. I am trying to get help but they don’t seem to care to help me. They put you in these “payment lowering” programs and then say they follow up with emails about your payments you have scheduled. Well I have zero emails showing it. I can’t express enough how bad Sallie Mae is. They fit you with their interest rate making you pay outrageous monthly payments. I should have never gotten a loan with this so called “company”! Your business practices suck and you hire people are a blatantly rude and leave threatening voicemails how they will not help you if you don’t call them back 5pm EST. I work for a living trying to pay back the loans that I got from you! I don’t have time to sit on the phone for 40 mins during the day. I’m sick and tired of the harassment I get from them. They should be ashamed to suck college students and grads students dry. With my loans I am not second guessing if I am going to grad school cause they just keep harassing me about what I owe. You should not be allowed to call and harass 15 times a day and *** should be disciplined for the way he speaks to me on the phone. He is pushy and makes me feel stupid for answering the phone or for even calling them to get my loans situated. This place needs to be shut down and everyone sued for what they do to students after they graduate. Avoid them at all costs