BBB Business Review

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This business is not BBB accredited.

Apsley Builders Inc.

Additional Locations

Phone: (302) 764-5657 Fax: (302) 764-6769 View Additional Phone Numbers PO Box 7296, Wilmington, DE 19803 View Additional Email Addresses http://www.apsleybuilders.com ! There is an alert on Apsley Builders Inc. !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This company displays the BBB logo on their website, and other marketing materials, yet is not a BBB Accredited Business.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Apsley Builders Inc. include:

  • Failure to respond to 1 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Additional Complaint Information

Upon review of the complaints filed against Apsley Builders Inc., BBB has found a pattern of complaints concerning:
Contracts unfulfilled in the timeframe outlined or agreed upon with customers. In the between May and June, 2013, the Bureau has received several from consumers all alleging the same problems, or similar experiences with the business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Apsley Builders Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 14, 2009 Business started: 11/01/2008 in DE Business incorporated 01/12/2009 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

New Castle County Government
87 Read's Way, New Castle DE 19720
http://www2.nccde.org/landuse/HomeImprovements/default.aspx
Phone Number: 302-395-5582
LandUse@nccde.org

Licenses, Division of Revenue
820 N. French Street, Wilmington DE 19801
http://www.state.de.us/revenue
Phone Number: 302-577-8778
Fax Number: 302-577-8203

Type of Entity

Corporation

Business Management
Mr. Wayne Apsley, President Mrs. Sonya Apsley, Owner Ms. Renee Johnson, Office Manager Mr. Ed Lynch, Sales & Marketing Director
Contact Information
Principal: Mr. Wayne Apsley, President
Customer Contact: Ms. Renee Johnson, Office Manager
Business Category

HOME IMPROVEMENTS MASON CONTRACTORS PATIO, PORCH & DECK ENCLOSURES ROOFING & SIDING CONTRACTORS SIDING CONTRACTORS CONSTRUCTION & REMODELING SERVICES WINDOWS - INSTALLATION & SERVICE DOORS STORM WINDOWS & DOORS STORM WINDOWS & DOORS-REPAIR WINDOW & DOORS SALES & SERVICE WINDOWS-REPAIRING HOME IMPROVEMENTS- ADDITIONS BASEMENT - REMODELING BATHROOM REMODELING DOORS - INSTALLATION KITCHEN REMODELING WINDOWS - WELLS & COVERS DECK - REPAIR DECK BUILDER KITCHEN & BATH-DESIGN & REMODELING GENERAL CONTRACTORS DOORS-REPAIR

Alternate Business Names
Apsley Builders Apsley Unlimited Inc.
Industry Tips
Home Improvements
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.