BBB Business Review
This Business is not BBB accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
This company displays the BBB logo on their website, and other marketing materials, yet is not a BBB Accredited Business.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Apsley Builders Inc. include:
- 3 complaints filed against business that were not resolved
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Apsley Builders Inc. include:
- Complaint volume filed with BBB for business of this size.
- Response to 13 complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||13|
|Total Closed Complaints||13|
Additional Complaint Information
Upon review of the complaints filed against Apsley Builders Inc., BBB has found a pattern of complaints concerning:
Contracts unfulfilled in the timeframe outlined or agreed upon with customers. In the between May and June, 2013, the Bureau has received several from consumers all alleging the same problems, or similar experiences with the business.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
New Castle County Government
87 Read's Way, New Castle DE 19720
Phone Number: 302-395-5582
Licenses, Division of Revenue
820 N. French Street, Wilmington DE 19801
Phone Number: 302-577-8778
Fax Number: 302-577-8203
Type of Entity
Business ManagementMr. Wayne Apsley, President Mrs. Sonya Apsley, Owner Ms. Renee Johnson, Office Manager Mr. Ed Lynch, Sales & Marketing Director
HOME IMPROVEMENTS MASON CONTRACTORS PATIO, PORCH & DECK ENCLOSURES ROOFING & SIDING CONTRACTORS SIDING CONTRACTORS CONSTRUCTION & REMODELING SERVICES WINDOWS - INSTALLATION & SERVICE DOORS STORM WINDOWS & DOORS STORM WINDOWS & DOORS-REPAIR WINDOW & DOORS SALES & SERVICE WINDOWS-REPAIRING HOME IMPROVEMENTS- ADDITIONS BASEMENT - REMODELING BATHROOM REMODELING DOORS - INSTALLATION KITCHEN REMODELING WINDOWS - WELLS & COVERS DECK - REPAIR DECK BUILDER KITCHEN & BATH-DESIGN & REMODELING GENERAL CONTRACTORS DOORS-REPAIR