BBB Business Review
BBB Accredited Business since
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This type of business offers residential plumbing, heating, air conditioning and drain cleaning services.
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A BBB Accredited Business since
BBB has determined that Horizon Services Pennsylvania meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Horizon Services Pennsylvania include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 25 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||18|
|Total Closed Complaints||25|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||59|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Licenses, Division of Revenue
820 N. French Street, Wilmington DE 19801
Phone Number: 302-577-8778
Fax Number: 302-577-8203
Business ManagementMr. Mark Aitken, President Mr. Mark Ellis, Customer Service Manager
HEATING & AIR CONDITIONING WATER HEATERS-DEALERS AIR CONDITIONING REPAIR AIR CONDITIONING SYSTEMS-CLEANING HEATING EQUIPMENT & SYSTEMS CLEANING & REPAIR AIR PURIFYING & CLEANING SYSTEMS & EQUIPMENT AIR CONDITIONING SUPPLIES & PARTS HEATING EQUIPMENT WATER HEATERS-PARTS & SUPPLIES AIR CONDITIONING CONTRACTORS & SYSTEMS DRAINAGE CONTRACTORS HEATING CONTRACTORS PLUMBING CONTRACTORS PLUMBING DRAINS & SEWER CLEANING VENTILATING CONTRACTORS WATER HEATERS-REPAIRING