|
103
|
|
Administratively Judged Resolved
|
|
360
|
|
Assumed Resolved
|
|
40
|
|
BBB determined that despite the company’s reasonable effort to address complaint issues, the consumer remained dissatisfied.
|
|
5
|
|
BBB determined that despite the company's effort to address complaint issues, the consumer remained dissatisfied.
|
|
7
|
|
BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
|
|
72
|
|
BBB determined the company made good faith and reasonable offer to resolve the issues, but the consumer did not accept the offer.
|
|
27
|
|
BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaint.
|
|
10
|
|
BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaints.
|
|
1
|
|
Company agreed to arbitration in accordance with their BBB agreement, but the consumer declined.
|
|
1
|
|
Company offered a partial (less than 100%) settlement which the consumer accepted.
|
|
2
|
|
Company offered a partial (less than 100%) settlement which the consumer failed to acknowledge acceptance to the BBB.
|
|
306
|
|
Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
|
|
1581
|
|
Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
|
|
1
|
|
Complaint was settled through BBB mediation.
|
|
158
|
|
Resolved
|