BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
BBB Accreditation
Back to Top
This business has been a BBB Accredited Business since September 2007. This means it supports BBB's services to the public and meets our .
BBB Rating
Back to Top
Business Contact & Profile
Back to Top
|
Business Name:
|
|
|
Business Address:
|
409 Silverside Road, Suite 105
Wilmington, DE 19809
See the location on a Mapquest Map
See the location on a Google Map
|
|
Original Business Start Date:
|
4/10/2000
|
|
Local Business Start Date:
|
7/28/2000
|
|
Type of Entity:
|
Corporation
|
|
Principal:
|
Customer Service
|
|
Phone Number:
|
(302) 385-5000
|
|
Fax Number:
|
(302) 385-5117
|
|
Email Address:
|
|
|
BBB Accreditation:
|
This business is a BBB Accredited Business
|
|
Date Accredited by BBB:
|
|
|
Type of Business:
|
BANKING SERVICES
|
|
Website Address:
|
Business Management
Back to Top
Customer Service
Ms. Michele Klesius , Compliance Officer
Licensing
Back to Top
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Licenses, Div. of Revenue ((302) 577-8778 )
Customer Complaint History
Back to Top
When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 17 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 17 complaint(s) closed in the last 36 months, 10 were closed in the last 12 months.
These complaints concerned:
These complaints were closed as:
|
17
|
|
Resolved
|
2
|
|
Administratively Judged Resolved
|
|
1
|
|
Assumed Resolved
|
|
2
|
|
BBB determined the company made good faith and reasonable offer to resolve the issues, but the consumer did not accept the offer.
|
|
2
|
|
Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
|
|
10
|
|
Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
|
|
Government Action(s)
Back to Top
BBB has no information regarding government actions at this time.
Advertising Review
Back to Top
BBB has no information regarding advertising review at this time.
BBB Copyright and Reporting Policy