BBB Business Review

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BBB Accredited Business since

Joe & Tony's Service Inc.

Additional Locations

Phone: (302) 798-5894 Fax: (302) 798-7843 3209 Philadelphia Pike, Claymont, DE 19703

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company provides general auto repairs, automotive radiator repairs and maintenance. Shop offers Wi-Fi enabled waiting room with workstation. NAPA Car Care Center and AAA Approved Repair facility. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Joe & Tony's Service Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Joe & Tony's Service Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Joe & Tony's Service Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 01, 1974 Business started: 05/01/1967 in DE Business incorporated 08/18/1972 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Licenses, Division of Revenue
820 N. French Street, Wilmington DE 19801
Phone Number: 302-577-8778
Fax Number: 302-577-8203

Type of Entity


Business Management
Mr. John J DeCostanza Sr., Treasurer Mr. Michael W. DeCostanza, President Mr. John DeCostanza, Treasurer
Contact Information
Customer Contact: Mr. John DeCostanza, Treasurer
Principal: Mr. John J DeCostanza Sr., Treasurer
Principal: Mr. Michael W. DeCostanza, President
Business Category


Products & Services

Joe & Tony's Service Inc. sells the following brand(s): Goodyear, Goodyear, Gulf, Michelin, Moog, NAPA , NAPA

Joe & Tony's Service Inc. offers the following product(s): Batteries, Lubricants, Repair Components, Tires

Method(s) of Payment
All credit and debit cards.
Refund and Exchange Policy
6 Months or 6,000 Miles
Industry Tips
Auto Repair Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.