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          Mishimoto Automotive has 1 locations, listed below.

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            Business ProfileMishimoto Automotive

            New Auto Parts

            Contact Information

            1515 Garnet Mine Rd

            Garnet Valley, PA 19060-2000

            Visit Website
            (302) 762-4501

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1.89/5

            Average of 27 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1515 Garnet Mine Rd, Garnet Valley, PA 19060-2000
            BBB File Opened:
            11/18/2009
            Years in Business:
            19
            Business Started:
            1/1/2005
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Patrick Muschamp, Manager of Customer Experience
            • Mr. Michael Sullivan, CEO
            Contact Information

            Principal

            • Mr. Patrick Muschamp, Manager of Customer Experience

            Customer Contact

            • Mr. Patrick Muschamp, Manager of Customer Experience
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/04/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I had a Mishimoto radiator that failed and was approved to be replaced by their warranty team however they took my my money and claim that there’s a “tricky situation” going on with my claim and the only thing I can do is pay again (that’s not going to happen) or wait until my funds are released (which I don’t trust either). I get a strong feeling that they are lying and I will have to fight to get my money back and will never get my replacement radiator which was approved by them. I want my replacement radiator. I also asked 3 times on the phone to speak with a supervisor and the associate I was dealing with was rude, tried to hurry me off the phone, and tried to act surprised when I told him I wanted to speak to someone higher up. Of course I never received a call back from anyone higher up either.
            Read More
            Read 9 More Complaints

            Customer Reviews

            27 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Forrest C

            02/24/2024

            Mishimoto refused to price match something from Amazon. I asked if Amazon was an authorized seller of Mishimoto products. Their answer was yes. I asked why they can't price match one of their own authorized distributors. The were rude and said "they are probably selling a used or defective item" and "they certainly didn't buy it from us at that price" I called in the interest of supporting their company and purchasing direct from the source. I left the conversation feeling genuinely insulted. I will spend the extra money to buy parts from anywhere else besides this company in the future.

            Mishimoto Automotive Response

            02/25/2024

            Hello Forrest, we apologize that you feel that this was a negative experience. Sellers are expected to sell products at a suggested price. A large deviation from the pricing shown on our website, and with our trusted sellers, would indicate there may be an issue with the item - prevent you from receiving assistance through our Warranty program if you should ever need it. Again, we apologize if you took tone out of the text in a negative way as it seems the rep was doing everything possible to assist you with making the best decision possible.
            Read 26 More Customer Reviews

            Local BBB

            BBB Serving Delaware

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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