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          Find a Location

          Porsche Delaware has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforPorsche Delaware

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/22/2020

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            4/18/1979
            Years in Business:
            7
            Business Started:
            9/9/2016
            Business Incorporated:
            9/8/2016
            Accredited Since:
            9/22/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Piazza Premium Autos
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            8:00 AM - 4:00 PM
            Su:
            Closed
            Business Management
            • Mr. Michael DiDio, General Manager
            • Mr. Dave Szymanski, Master Porsche Brand Ambassador
            • Mr. Michael Adams Jr., Service Manager
            Contact Information

            Customer Contact

            • Mr. Michael DiDio, General Manager
            Additional Contact Information

            Fax Numbers

            • (302) 292-8218
              Other Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/13/2023

            Complaint Type:
            Billing/Collection Issues
            Status:
            Answered
            This was the worst buying experience of my life. It was simply a big waste of my time. I inquired about a 2020 Porsche Macan Turbo listed for sale. I spoke to the sales rep ****** ***** who provided me with the build sheet and clear Carfax report for the car. We discussed the asking price and I made him a fair offer. My offer was approved and accepted by his General Sales Manager as evidenced by a text message confirming the deal. I asked if a deposit was required to hold the car and I received no response. I called the next day to arrange a convenient time to visit the dealership to test drive the car and finalize the transaction. I received a text message from Pierre telling me the car was no longer available. I am unclear how that could be possible when all deals must be approved by the General Manager. He should never have approved another offer when he knew we had a deal pending. We took the time to secure the funds, schedule time off only to find out at the 11th hour that another sales rep allegedly sold the car. I tendered an offer that was accepted in writing which by law constitutes a legal and binding contract. Clearly this dealership participates in bait and switch scams designed to lure potential buyers with vehicles they never intend to sell at a discounted price. It's illegal in most states including Delaware. Had we known we would have never wasted our time. As a member of Porsche Club of America I feel I have a responsibility to warn the membership of these unsavory business practices. No one should be treated with such malice. I am confident that a quality brand like Porsche would never condone such actions from one of their dealers. If Porsche Delaware will not honor a tendered an accepted offer than how can anyone trust them to honor the certified warranty.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ray P

            02/06/2023

            Porsche Delaware’s unfair practices towards minorities: Multiple pull on credit and use the lowest credit score for higher APR rates which requires the consumer to challenge in contacting the three credit bureaus. Use false accusations of information in reviewing your credit report based on the dealership assessment to issue higher APR rates. Incorporating various registration and processing fees with no explanation as required by Regulation Z. Request a decline of the application from Porsche Financial Services to prevent a consumer from shopping at other dealerships. Treated disrespectfully in communication. In conclusion, I am asking for an apology and a launched investigation towards removing false inquiries/allegations from my credit report and with Porsche Financial Services. Also, I hope this complaint is brought to the attention of Mr. Kjell Gruner, President and CEO of Porsche Cars North America, Inc.

            Local BBB

            BBB Serving Delaware

            BBB Reports On

            BBB reports on known marketplace practices.

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