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          Find a Location

          National Appliance Warehouse, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileNational Appliance Warehouse, Inc.

            Major Appliance Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            2101 Concord Pike

            Wilmington, DE 19803

            Visit Website
            (302) 543-7636

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            Customer Reviews

            2.79/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/24/2013

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            National Appliance Warehouse, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              2101 Concord Pike, Wilmington, DE 19803
              BBB File Opened:
              6/24/2013
              Years in Business:
              11
              Business Started:
              6/12/2012
              Business Incorporated:
              6/15/2012
              Accredited Since:
              6/24/2013
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Mr. Mark Stomachin, President
              Contact Information

              Principal

              • Mr. Mark Stomachin, President

              Customer Contact

              • Mr. Mark Stomachin, President
              Additional Contact Information

              Fax Numbers

              • (302) 543-7699
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/14/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              We have had problems with this company since we purchased 3 appliances 2 years ago. First was the bosch dishwasher, day 1 didn’t work. That ultimately had to be replaced after months of back and forth but getting communication, answers and action was nearly impossible. Getting actual action from this company has been abysmal. Now the 2 year old LG dryer isn’t working. And come to find out, they also never hooked up the washer and dryer properly leaving out a huge component and limiting the function. We have called this company for the last 4 days about this complaint with no call back. We have the Warrenty. We want a call back with actual action in place such as a date and time that a service person will be out to fix the problem of the heating not working for the dryer. Our last experience with the dish washer has left us so regretful of purchasing from this company. Just fix, or replace or refund our money. We will happily go elsewhere in the future.
              Read More
              Read 11 More Complaints

              Customer Reviews

              14 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Cheryl T

              02/10/2024

              Salesman were helpful in finding us the best appliance choices. We purchased 4 new appliances from them but the salesman failed to inform us that our old dishwasher not be removed unless we had disconnected the plumbing which we could not do. After spending nearly $9000 on these items they could have been more helpful! We will not return

              National Appliance Warehouse, Inc. Response

              02/12/2024

              Thank you for reaching out regarding this concern. Unfortunately, we are unable to uninstall dishwashers from the plumbing fixtures without installing a new one in its place, as this can cause flooding and damage to the home. This was verbally communicated to the customer over the phone, on 1/19/2024, when she requested the removal of her appliances, and then emailed to her in writing on 1/19/2024 (outlined on her receipt). We offered to remove her dishwasher, at no charge, as long as it was uninstalled prior to our arrival.
              Read 13 More Customer Reviews

              Local BBB

              BBB Serving Delaware

              More Info on Local BBB

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