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Find a Location

Paddy's has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Paddy's

      2702 Kirkwood Hwy Newark, DE 19711

      BBB Accredited Business

    Business ProfileforPaddy's

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/24/2013

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2702 Kirkwood Hwy, Newark, DE 19711
    BBB File Opened:
    6/24/2013
    Years in Business:
    11
    Business Started:
    1/1/2013
    Business Incorporated:
    2/25/2013
    Accredited Since:
    6/24/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Paddy's LLC
    • Paddy's Roofing
    Hours of Operation

    Primary

    M:
    7:30 AM - 6:00 PM
    T:
    7:30 AM - 6:00 PM
    W:
    7:30 AM - 6:00 PM
    Th:
    7:30 AM - 6:00 PM
    F:
    7:30 AM - 6:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Ms. Kelly F., Office Manager
    Contact Information

    Customer Contact

    • Ms. Kelly F., Office Manager
    Additional Contact Information

    Fax Numbers

    • (302) 294-1016
      Primary Fax

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have 2 issues with this company: 1 - poor communication 2 - poor installation/ability to get it resolved I originally contacted Paddy's regarding 2 doors I wanted replaced that was quoted and had a deposit paid in March of 2022. They informed materials were expected to arrive in June of 2022 and they checked in with me every week or so to let me know they haven't arrived yet. They then contacted me end of May 2022 to inform me the materials arrived and I would be contacted to schedule the install. Over the next 4 weeks, I called the office and was told the project manager would contact me to schedule the install. This never happened. I then had to email them on June 10th, 2022 and informed them that if we couldn't schedule anything by June 14th, 2022 I wanted my deposit back and to cancel the install. We finally were able to get an install date for the 23rd of June, but it had to be rescheduled to the 1st of July. It was supposed to be a 1 day install but now I am on the 4th day of scheduled repairs where the work is still incomplete and I have taken off 2 days from work and scheduled day care for my dog, all which is more than what was originally scheduled. The 4th day scheduled had to be cancelled when I called around 3 PM since they had not arrived even though I took off from work for the repair. They did not communicate the amount of time needed for the repair as the one door will have to be completely removed to be fixed. They intended on sending someone at 4pm to fix it. Also trash was left outside and had to be moved into my house to prevent damage or injury due to rain.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sharri B

    5 stars

    02/27/2024

    I had Paddy's replace my roof and was so happy that I chose them! They were prompt, efficient, and thoroughly cleaned up when finished! Great to work with and they did excellent work! I highly recommend them!

    Local BBB

    BBB Serving Delaware

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