BBB Logo

Better Business Bureau ®
Start With Trust®
In Delaware Serving New Castle, Kent and Sussex Counties

BBB Accredited Business since

View BBB Rating for PNC Bank's headquarters.

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that PNC Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for PNC Bank. BBB of Western Pennsylvania has the full report as that BBB handles all complaints for PNC Bank.

Additional Information

top
BBB file opened: November 17, 1965 Business started: 01/01/1885
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Delaware Banking Commission
555 E. Loockerman Street, Suite 210, Dover DE 19901
http://banking.delaware.gov/default.shtml
Phone Number: 302-739-4235
Fax Number: (302) 739-2356
Dawn.Hollinger@state.de.us

Licenses, Division of Revenue
820 N. French Street, Wilmington DE 19801
http://www.state.de.us/revenue
Phone Number: 302-577-8778
Fax Number: 302-577-8203

Business Management
Mr. Nicholas Marsini Jr., Head of PNC Delaware Operations Mr. Customer Service Mr. Scott Baylis, Vice President Commercial Loan Ms. Cindy Bent, Comm. Relations Ms. Carol Leet, Consumer Loans Mr. Edward Massaglia, Executive Vice President Mary Taylor, PNC Client Relations
Contact Information
Principal: Mr. Nicholas Marsini Jr., Head of PNC Delaware Operations
Principal: Mr. Customer Service
Business Category

BANKS CREDIT CARDS & PLANS FINANCIAL PLANNING CONSULTANTS LOANS LOANS-SMALL BUSINESS SAVINGS & LOAN ASSOCATIONS FINANCIAL SERVICES

Alternate Business Names
PNC Bank of Delaware
Industry Tips
Credit- How to Establish It

Additional Locations

  • 222 Delaware Avenue

    Wilmington, DE 19801 (800) 762-2265

  • 222 Delaware Avenue  18th Floor

    Wilmington, DE 19801

  • 300 Delaware Avenue

    Wilmington, DE 19899

  • 550 N. Dupont Hwy.

    Dover, DE 19901 (302) 734-2380

  • P.O. Box 15397

    Wilmington, DE 19886

  • P.O. Box 8778

    Wilmington, DE 19899

  • PO Box 791

    Wilmington, DE 19899

  • 1
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

  • (302) 791-2089(Phone)
  • (412) 803-1360(Phone)
  • (412) 803-1373(Phone)
Find a LocationX

  Change Location
Show Only Accredited Locations