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Find a Location

Willis Chevrolet, Buick has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Willis Chevrolet, Buick

      2707 S DuPont Blvd Smyrna, DE 19977-2874

      BBB Accredited Business
    • Willis Chevrolet, Buick

      15 N DuPont Blvd Smyrna, DE 19977-1544

      BBB Accredited Business
    • Willis Chevrolet, Buick

      PO Box 20 Smyrna, DE 19977-0020

      BBB Accredited Business

    Business ProfileforWillis Chevrolet, Buick

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/16/1992

    Years in Business: 73

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Willis Chevrolet, Buick has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Willis Chevrolet, Buick

        2707 S DuPont Blvd Smyrna, DE 19977-2874

        BBB Accredited Business
      • Willis Chevrolet, Buick

        15 N DuPont Blvd Smyrna, DE 19977-1544

        BBB Accredited Business
      • Willis Chevrolet, Buick

        PO Box 20 Smyrna, DE 19977-0020

        BBB Accredited Business
      Location of This Business
      2707 S DuPont Blvd, Smyrna, DE 19977-2874
      BBB File Opened:
      8/24/1967
      Years in Business:
      73
      Business Started:
      1/1/1951
      Business Incorporated:
      12/11/1998
      Accredited Since:
      3/16/1992
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Related Businesses
      Business Management
      • Mr. William Willis, President
      • Mr. Issac Willis, GM
      Contact Information

      Principal

      • Mr. William Willis, President
      • Mr. Issac Willis, GM

      Customer Contact

      • Mr. Issac Willis, GM
      Additional Contact Information

      Fax Numbers

      • (302) 653-2984
        Primary Fax
      • (302) 653-3194
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/18/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Complaint Details Unavailable

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      scott s.

      1 star

      10/11/2022

      Took my vehicle to them on sept 27th for an oil change, while i was waiting they came out and notified me that they ran the engine without oil and the motor had seized up. they stated they found a new motor and would have it in 2-3 days. that afternoon they had a salesman call me and offer 49,000 for a trade in value. i said no, please have the owner call me. I did not hear anything from the dealership until today oct 11th that the truck was ready for pickup. My vehicle was still dirty and im not 100% clear on what was all done or not done to it. just beware taking your service work to Willis Chevrolet, if something major happens to you, you will not feel like a valued customer. I have been buying Chevy trucks my whole life and we are currently Active duty military family.

      Local BBB

      BBB Serving Delaware

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