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Find a Location

i.g. Burton Chevrolet Milford has 1 locations, listed below.

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    Business Profilefori.g. Burton Chevrolet Milford

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/23/2007

    Years in Business: 116

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    793 Bay Rd, Milford, DE 19963-6122
    BBB File Opened:
    8/23/2007
    Years in Business:
    116
    Business Started:
    1/1/1908
    Business Incorporated:
    1/4/1965
    Accredited Since:
    8/23/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Pete Renzi, Director of Operations
    • Mr. Charles Burton, President
    • Ms. Lisa DiVincenzo
    Contact Information

    Principal

    • Mr. Pete Renzi, Director of Operations
    • Mr. Charles Burton, President

    Customer Contact

    • Ms. Lisa DiVincenzo
    Additional Contact Information

    Fax Numbers

    • (302) 422-1669
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I was involved in a rear-end car accident on Sept 28, 2021. IG Burton received the car on 10/04/2021 until 12/14/2021. The Back bumper and other damages were resolved, but took over 70 days to complete, in addition to IG having to replace the car battery for letting the car sit for a long period of time, that of which I am grateful for. The complaint is regarding an EZ-Pass Toll notice of toll violation, ticket invoice from 11/14/2021-12/13/2021 in the amount of $138.90. I called twice to leave a message for the general manager (Ed Heineman), no response nor call back as of yet. The invoice is due on 1/04/2022 before another penalty is issued. I received the car back from the sept 28th accident, on 12/14/2021, when the toll invoiced was mailed to my parents house and not mine. Please resolve.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ethel Hoeflich

    2 stars

    10/07/2022

    An adjustment is in order for a serious automobile repair issue. I have repeatedly been back to that facility to meet with certain employees, I have sent a letter to the owner repeatedly, as well as taking a copy with me in person for a meeting; I have never received a response to my letters, and meetings an calls with related employees all fail to product resolution. I have detailed data on the subject and copies available for your review. Several knowledgeable acquaintances agree there should be an adjustment. I will gladly make data in my possession available to an appropriate BBB office. I am a senior widow with no family to assist me. My husband (now deceased) and I purchased this same vehicle at this dealership. I will appreciate any assistance you can provide to me. Thank You very much.

    Local BBB

    BBB Serving Delaware

    BBB Reports On

    BBB reports on known marketplace practices.

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