Beware Of Malicious Complaint E-mail Claiming It's From BBB

July 26, 2012

DAYTON, OHIO, November 23, 2011 - Your Better Business Bureau is issuing an urgent SCAM alert cautioning businesses and consumers about an e-mail purporting to be from a e-mail address about a recently filed complaint. The e-mail contains a dangerous attachment regarding a complaint and appears to direct recipients to your BBB’s Web site. This is a scam - your BBB doesn’t send complaints as attachments via e-mail.


The e-mail appears to come from a fake BBB employee claiming the recipient needs to review this matter and advise your BBB of their position. From there, the e-mail appears to direct the recipient to your BBB’s Web site, but actually directs them to an outside link. This e-mail is fraudulent and doesn’t originate from your BBB. The e-mail attachment and link are malicious and you’re strongly advised not to open or click them.


Should you receive such an e-mail, please disregard its message and report any information received to your BBB’s Scam Portal (, and then delete it.  If you have clicked on the link, immediately do a virus scan.


About Your BBB Serving Dayton and the Miami Valley

Your BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses earning BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. Your BBB provides objective advice, free business BBB Reliability ReportsTM and charity BBB Wise Giving ReportsTM and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 126 BBBs serve communities across the U.S. and Canada, evaluating and monitoring nearly 4 million local and national businesses and charities. Your BBB serving Dayton and the Miami Valley serves Montgomery, Greene, Clark, Darke, Miami, Preble, Shelby and northern Warren counties. Please visit for more information about your BBB.