Better Business Bureau® Hot Topics

July 18, 2012

In an effort to keep the media and public informed, your Better Business Bureau offers these monthly Hot Topics as potential story or interview ideas. This information is current as of March 26, 2008. Interviews with John North, president & CEO, are available by calling Terene Chatfield at (937) 222-1534, ext. 2261.

Beware of Tax Scams

Several tax scams have emerged regarding the recent announcement of an economic stimulus package. Here are some additional tax scams to watch out for:

  • Rebate phone calls/e-mails: Phone calls or e-mails from alleged IRS employees claiming you’re eligible for rebates and requesting bank account information.
  • Audit e-mails: E-mails claiming your tax returns will be audited and instructing you to click on links to complete forms with personal information.
  • Paper check phone calls: Alleged IRS employees call because you haven’t cashed IRS checks and they need to verify bank account numbers.

Your BBB advises you to ignore unsolicited phone calls or e-mails requesting personal information. Never click on links or download documents from unfamiliar people or companies. Submit personal information on secure Web sites and never enter it in pop-up screens or give it to people you don’t know. Verify the legitimacy of requests with the IRS or business directly. Get more trustworthy tax information from your BBB by visiting or calling (937) 222-5825 or (800) 776-5301.

Finding a Trustworthy Tax Preparer

If you’re looking for trustworthy help filing your taxes, take your time, shop around and find a preparer who is both qualified and has a strong track record of providing customer service. Many tax preparers provide quality services to their clients, but Better Business Bureau complaint data confirms the need for you to be careful and choosy. Your BBB offers the following advice when searching for help with taxes:

  • Get referrals from friends and family and make sure tax preparers are certified public accountants, tax attorneys or enrolled agents.
  • Don’t fall for the promise of a big refund and be sure you can contact your tax preparer throughout the year.
  • Read the contract and know what you’re paying for.

Remember, you’re ultimately responsible for information submitted to the IRS. Check companies out free-of-charge at or by calling (937) 222-5825 or (800) 776-5301.