BBB Advice On Giving To Charities Responding To Hurricane Irene

September 27, 2011

DAYTON, OHIO, August 29, 2011 – As they have traditionally responded to disasters throughout the world, Americans will want to do what they can for those impacted by Hurricane Irene. But even when needs are close to home, givers should take steps to assure themselves their donations will go to legitimate and reputable charities and relief efforts with the capability to help victims, cautions your BBB.


“Despite long experience in giving for major natural disasters and with the desire to quickly help those in need, Americans sometimes forget to heed advice that’s relevant to all charitable giving,” says John North, BBB President and CEO.  “In the present situation, we advise donors especially to learn about what individual charities are doing and the time frame of their work. Donors who know what to expect from the charities they support are less likely to question the benefit of their gifts.” 


Your BBB offers the following five tips to help Americans decide where to direct donations:


Take time to check out the charity. The best way to avoid being disappointed in helping flood relief charities is to find out more about the charity before making the donation.  Unfortunately, most people don’t. Donors should review the charity’s Web site and go to third party sites, such as your BBB ( to learn more about the charity and verify its accountability.


Identify what stage of relief the charity intends to provide. There are three general stages to flood relief efforts.  Find out which stage the charity is intending to address.  The emergency response stage involves immediate rescue needs and takes place within the first week of the storm or flood.  Next, disaster relief occurs in the first month and provides clothing and temporary shelter for displaced families.  Finally, the recovery stage can last over a year and involves clean up, repair and/or rebuilding homes and other long-term recovery needs.


Find out if the charity is providing direct aid or raising money for other groups. Some charities may be raising money to pass along to relief organizations.  If so, you may want to consider avoiding the middleman and giving directly to charities with a presence in the region. Or, at a minimum, check out the ultimate recipients of these donations to ensure the organizations are equipped to effectively provide aid.


Be wary of claims 100 percent of donations will assist relief victims. Despite what an organization might claim, charities have fund raising and administrative costs. Even a credit card donation will involve, at a minimum, a processing fee. If a charity claims 100 percent of collected funds will be assisting flood victims, the truth is the organization is still probably incurring fund raising and administrative expenses.  They may use some of their other funds to pay this, but the expenses will still be incurred.   


Verify if the charity is registered to solicit donations in your state. Most states require charities to register with a state agency (usually the Attorney General’s office or the Secretary of State’s office) to solicit charitable contributions. Contact your appropriate state agency to determine if the soliciting flood relief charity is properly registered.  Watch out for newly created entities that do not have a track record and/or experience in providing disaster relief.


About Your BBB Serving Dayton and the Miami Valley

Your BBB, the leader in advancing marketplace trust, is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. Your BBB provides objective advice, free business BBB Reliability ReportsTM and charity BBB Wise Giving ReportsTM, and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 125 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than four million local and national businesses and charities. Please visit for more information about your BBB.