BBB Lists Businesses With F Ratings And Highest Numbers Of Complaints

August 11, 2011

DAYTON, OHIO, August 3, 2011—Your Better Business Bureau names its top eight area businesses with F ratings and the most complaints. Businesses are listed in order of the highest number of complaints. (The list was accurate as of August 3, 2011.)


            1) US Mint Green, Ltd., Centerville

            2) International Bridal, LLC, Centerville

            3) Nationwide Tree Care, Springfield

            4), Dayton

            5) Kaleidoscope Cards and Crafts, Troy

            6) Prestige World Wide, Inc., Kettering

            7) United Property Sales, LLC, Dayton

            8) Wheel Warehouse, Kettering          


“It is more important than ever to be sure you Start With Trust as you do business in today’s marketplace.” said John North, BBB president & CEO. “This list is just one of the many examples of why it’s important to do your homework and check companies out before working with them. It can save you time, money and headaches. These companies alone represent 226 complaints to your BBB over the past three years. Nearly a third of these complaints (66) were closed as unanswered or unresolved.”


All of these businesses have F ratings with your Better Business Bureau. Your BBB assigns letter grades to local businesses ranging from A+ to F. The letter grade system represents your BBB’s degree of confidence businesses are operating in trustworthy manners and will make good faith efforts to resolve customer concerns. An F rating is your BBB’s lowest grade. Typically, businesses with F ratings have unanswered and/or unresolved complaints or a pattern of complaints that reflects failure by the businesses to deal with the causes of customer problems. Your BBB acknowledges it’s not as much about the number of complaints a company has, but how they handle them.


John North said, “Your BBB can help you find reliable companies. You can check out BBB business reviews on companies 24 hours a day, seven days a week by visiting or calling (937) 222-5825 or (800) 776-5301. These business reviews provide valuable information on companies, such as how long they’ve been in business, their complaint history, BBB rating and whether or not they’re BBB Accredited Businesses. Choosing to do business with BBB Accredited Businesses can make all the difference. These companies have to have a B rating or higher and respond to complaints filed against them. They strive to do business the right way and agree to adhere to standards of trust so they can better differentiate themselves in a competitive marketplace.”


About Your BBB Serving Dayton and the Miami Valley

Your BBB, the leader in advancing marketplace trust, is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. Your BBB provides objective advice, free business BBB Reliability ReportsTM and charity BBB Wise Giving ReportsTM, and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 125 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than four million local and national businesses and charities. Please visit for more information about your BBB.