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Better Business Bureau ®
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Dayton and the Miami Valley
BBB Honors Eclipse Integrity Award, Students of Integrity and Torch Award Winners
May 23, 2011

DAYTON, OHIO, May 10, 2011 - Your Better Business Bureau hosted its annual Eclipse Integrity Awards dinner this evening. Nearly 500 people joined your BBB at the David H. Ponitz Sinclair Center to honor five organizations with the prestigious Eclipse Integrity Awards, five Students of Integrity Award winners and its inaugural Torch Award winner.

 

Your BBB’s Eclipse Integrity Awards, sponsored by The Dayton Power and Light Company, Serco, Inc., WesBanco Bank, Inc., Back To Business I.T., WDTN-TV, Dayton B2B and LITE 99.9, are about ethics, honesty and integrity. The competition was tough. Your BBB received over 260 nominations recognizing the outstanding performance of Miami Valley businesses and nonprofits.

 

Students of Integrity, sponsored by McAfee Air Repair, recognizes five high school seniors for their high moral character and outstanding ethics. The winners were selected from more than 70 excellent nominations from over 80 Miami Valley high schools. Each of the winners is recognized as a BBB Student of Integrity and will receive a $1,000 scholarship to a college of his/her choice.

 

The local Torch Award is dedicated to the legacy of great Miami Valley business pioneers, such as John Patterson, Wilbur and Orville Wright, Charles Kettering, Colonel Edward Deeds and most recently Clay Mathile. It was through their ingenuity, leadership, generosity and mentorship to others that the Miami Valley has stood the test of time and recreated itself again and again. This award honors businesses that have inspired, mentored and provided valuable support, education and guidance to businesses and community leaders that have went on to make their successes in the Miami Valley.

 

Eclipse Integrity Award Winners

 

The Eclipse Integrity Awards 61+ employees category went to Voss Chevrolet (Centerville). Extreme’s One Hour Heating and Air Conditioning (Beavercreek) was honored in the 11 - 60 employees category. Merchant Payment Services (Dayton) was the winner in the 1 - 10 employees size. There was a tie in the Nonprofit Integrity Award. This award went to The Diabetes Association of the Dayton Area (Dayton) and Wright Dunbar, Inc. (Dayton).

 

The Eclipse Integrity Awards are presented to businesses demonstrating significant, unique and continuous commitment to exceptional customer service, trust and fair play in the marketplace and day-to-day living. The award winners perform during moments of truth, as well as demonstrate high ethical standards through policies, training and/or staff. They exercise outstanding internal business practices, practice honest competition and have a reputation in the community for sound ethics, service/products and community service. They also promote truth in advertising, exceed customer expectations and support the ideals of your Better Business Bureau.

 

Integrity and character define Voss Chevrolet, the Eclipse Integrity Award winner in the 61+ employees category. Its credo is simple - Treat everyone you meet the way you’d want to be treated. For over 35 years, Voss Chevrolet has built a culture of high standards that delivers consistent results, helping it become the Miami Valley’s largest dealership network and Ohio’s largest Chevrolet new vehicle dealership. Its employees are educated and empowered to do what’s right over what’s easiest. Voss gives back to the community through its involvement and support of local school events, educational, local library and park programs, festivals and parades. To Voss Chevrolet, integrity means being distinctive, which sets it apart and contributes to its long-term existence. 

 

Extreme’s One Hour Heating & Air Conditioning, the 11-60 employees Eclipse Integrity Award winner, believes success isn’t about what you have. It’s about who you are. With nearly 18,000 customers, Extreme’s goal is to turn each customer into a repeat client that feels good about referring others. It’s working – the company’s grown every year. The company’s slogan, “Always On Time Or You Don’t Pay A Dime,” demonstrates its respect for customers’ time. In 2010, its service technicians arrived late only 11 times out of 4,700 appointments. From Girls Scouts and Toys For Tots to little league baseball and Make-A-Wish, the Extreme’s team takes pride in giving back. Extreme’s One Hour Heating & Air Conditioning has a positive culture, which ensures positive customer experiences.

 

From its start, Merchant Payment Services, the winner in the Eclipse Integrity Awards 1-10 employees category, has focused on guiding and treating customers in a fair and upstanding manner. The team understands doing business with integrity means caring about customers, more than the almighty dollar, which in turn can result in customers spending more money. Family is a driving force with this merchant service provider. Team members treat each other and customers like family and want to see them always succeed. Community involvement is important to Merchant Payment Services, demonstrated by its support of causes, like Big Brothers Big Sisters of Dayton, the Smile Train and Habitat for Humanity. The company has an outstanding reputation and continual commitment to the community.    

 

The Nonprofit Integrity Award is presented to a nonprofit or charity demonstrating outstanding community service through its mission and commitment. The nominees practice ethical and responsible fund raising and demonstrate strong fiscal responsibility and board oversight. They have measurable results reported honestly and promote the vitality and overall health of our community. They also demonstrate regular and effective communication with constituencies and clients. Additionally, they support the ideals of your BBB and meet your BBB’s standards for charitable accountability.

 

The Diabetes Association of the Dayton Area, one of the Eclipse Integrity Award nonprofit category winners, strives to assist anyone affected by diabetes, whether it’s someone diagnosed with the disease or a relative supporting a loved one. Often referred to as “the little agency that could,” the organization fills a need in our community as the problem of diabetes rises locally. Staff wants everyone that comes in to feel comfortable and important. They want them to believe they’ve received the assistance they needed to help better manage their diabetes. For the community, The Diabetes Association of the Dayton Area holds camp for diabetic children, provides free diabetes education classes and diabetes management supplies, offers diabetes screenings and hosts an annual Diabetes Expo.

 

Wright Dunbar, Inc., the second Eclipse Integrity Award nonprofit category winner, was formed to implement a vision of becoming the catalyst and facilitator for urban community and economic revitalization. Its goal is to create a vibrant, urban, walkable community of innovation, creativity and collaboration where diverse families, businesses, neighbors and visitors live, work, recreate and learn together. Located in the Dayton’s western portion, Wright Dunbar has stabilized and rehabilitated historic buildings. It’s invested $6.2 million to preserve and protect the architectural integrity of the properties listed on the National Historic Registry. Integrity permeates the organization. Staff and board act with honesty and openness, management maintains a spirit of inclusiveness and seeks diversity and the organization’s practices and policies support ethically sound behaviors.

 

Students of Integrity Winners

 

Graham King is a leader among his peers who possesses the character, integrity, and work ethic to succeed wherever he goes. Currently carrying a 4.0 G.P.A. while taking college preparatory courses, Graham has an excellent chance to be the valedictorian of Newton High School’s class of 2011.  As a member of the National Honor Society, vice president of the Art Club, and serving his fourth year as class vice president, Graham is admired by his peers and serves as captain of the varsity soccer and basketball teams. He volunteers at St. Patrick’s soup kitchen, The Salvation Army and Pleasant Hill Village.

 

Leading by example and strong values, Matthew Kurian tackles any obstacle with enthusiasm. This Clark County Student of the Month and National Honor Society member has been on the Honor Roll of Distinction with a 4.0 G.P.A. for the past four years. Matthew was elected Catholic Central’s student body secretary and Key Club president. He spearheaded an event providing service to local organizations as a Service Day leader. He’s captain of the track team and member of the soccer team that won district and regional titles. Matthew does volunteer work at Springfield Regional Medical Center, his local parish and as a STARS tutor.

 

Ian Schwochow is a highly motivated learner who approaches every aspect of his life with drive and a commitment to excellence. He’s not only a leader at Brookville High School, but he’s also at the top of his Sinclair Community College classes. Ian was voted senior class vice president, Modern Language Club president and varsity cross country team captain. This Eagle Scout committed hours of service to the American Cancer Society’s Relay For Life, Adopt a Family, American Heart Association, and was twice awarded the Boy Scouts of America Scout of the Year. He plans to major in Biomedical Engineering at The Ohio State University.

 

A truly gifted young woman, Ashley Trick shows leadership by setting an example in her integrity, positive attitude and strong work ethic. Named Best of the Bolts for maintaining a 4.0 G.P.A. her freshman through senior year, Ashley is president of Northmont High School’s SADD program, Interact Club and Pink Ribbon Committee. She fosters growth and reflection in her fellow students as a leader in Peer Facilitation and promotes racial and cultural tolerance as the vice president of the Diversity Club. Ashley’s dedicated over 100 hours of service to organizations, such as Smile Train, House of Bread, Neighbors Helping Neighbors and St. Jude’s Hospital.

 

Blake Williams presents a unique combination of maturity, high academic achievement, dedication and compassion. Ranking first in his class, Blake is a National Honor Society member, Versailles High School College Club president and student body vice president. He’s earned many awards, including The Ohio State University’s Maximus Scholarship, 10th place at the Junior Engineering Technical Society Team national competition and MAC Scholastic Bowl Tournament champion. Blake’s a mentor for Big Brothers/Big Sisters, volunteers at St. Vincent DePaul homeless shelter and is a member of St. Louis Youth Ministry Core Team.

 

Torch Award Winner

 

Bob Ross Buick-GMC & Mercedes-Benz continues the tradition of its founders, Robert P. Ross, Sr. and Norma J. Ross, providing 100 percent complete customer satisfaction to those it does business with. Today, with Jenell Ross and Robert Ross, Jr. at the helm of the business, the organization continues to grow and excel, maximizing all opportunities to better the environment. Robert P. Ross, Sr. paved the way for many. He was the first graduate of General Motors’ Minority Dealer Academy and the first African-American Mercedes-Benz dealer in the world. The dealership has modeled the way for minority-owned businesses, earning multiple honors, including Black Enterprise Magazine’s Top 100 African-American Automobile Dealerships annually for nearly 35 years and Automobile Dealer of the Year in 2000, named Working Women Magazine’s Top 500 Women Owned Companies. It’s also received the Minority Retail Firm of the Year Award from the Ohio Statewide Minority Business Development Center and the Regional Retailer Firm of the Year Award and the National Minority Female Entrepreneur of the Year Award from the Minority Enterprise Development. Its list of honors is long. The dealership demonstrates excellence in sales, earning many sales honors in the industry year after year. The business is very community-oriented, sponsoring the Dayton Dragons, hosting the annual Bob Ross Classic and operating The Ross Foundation to issue scholarships to area youth. In addition, it supports a variety of cultural charity events, church affiliations, civic organizations, home and garden shows and a host of local charity events. The dealership’s team has provided countless hours to mentor, educate and provide to those in the community. It’s been an excellent platform for entrepreneurs to see what it takes to survive.

 

John North, BBB president/CEO says, “These organizations and students model the way for all of us in the marketplace. Their integrity is a beacon of light for others in the marketplace as we strive to do the right thing in our day-to-day operations. Your Better Business Bureau is excited to honor them for their actions.”

 

An independent panel of judges selected the Eclipse Integrity Award winners. The Eclipse Integrity Awards judges included Allen Begley, Messer Construction Co.; Dan Davis, PNC Bank; Michael Goldshot, Goldshot, Lamb & Hobbs; Barbara Hayde, The Entrepreneurs Center; Sharon Howard, Dayton Development Coalition; Marilyn Kinne, Accurate Lubricants & Metalworking Fluids, Inc.; Dr. Joe Petrick, Ph.D., SPHR, Institute For Business Integrity; Yvonne Bravo Wathen, Dayton Hispanic Chamber; and Nora Vondrell, SICSA.

 

Another independent panel of judges selected the Students of Integrity Award winners. The judges were Jim Bowers, City of West Carrollton; Rick Dobson, Randd Associates Printing & Promotions, Inc.; Catherine Rauch, Montgomery County Office of Children and Family First; Laura Roesch, Catholic Social Services of the Miami Valley; Steve Rubenstein, Crayons to Classrooms; Ty Stone, Sinclair Community College; Beth Vincent, Dayton International Airport (also Board President for Junior League of Dayton); and Ariel Walker, City of Dayton.

 

About Your BBB

Your BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. Your BBB provides objective advice, free business BBB Reliability ReportsTM and charity BBB Wise Giving ReportsTM and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 125 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than three million local and national businesses and charities. Please visit www.bbb.org for more information about your BBB.

 

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