DAYTON, OHIO, August 27, 2009—Your Better Business Bureau names its top 13 area businesses with F ratings and the most complaints over the last year and a half (January 1, 2008 through June 30, 2009). Businesses are listed in order of the highest number of complaints during this time period. (The list was accurate as of August 13, 2009.)
1) Nationwide Tree Care, Springfield
2) Doctor Carpet, Dayton
3) Allcare Dental & Dentures, Inc., Springfield
4) Global Savings Network, Dayton
5) Paint Techs, New Carlisle
6) Yale Industries, Dayton
7) Action Pest Control, Dayton
8) Jim’s Tree Service, Springfield
9) AmeriGas, Troy
10) Kaleidoscope Cards and Crafts, Troy
11) Ambassador TV and Electronics, Piqua
12) PPC Flash, Dayton
13) Shropshire Distributing, Huber Heights
"Your Better Business Bureau encourages Miami Valley residents to Start With Trust as they do business," said John North, BBB president & CEO. "By sharing this list of companies, your BBB hopes to show not all companies have customers’ best interests in mind. These companies alone represent 140 complaints to your BBB over the past year and a half. More than half of these complaints (83) were closed as unanswered."
All of these businesses have F ratings with your Better Business Bureau. Your BBB assigns letter grades to local businesses ranging from A+ to F. The letter grade system represents your BBB’s degree of confidence businesses are operating in trustworthy manners and will make good faith efforts to resolve customer concerns. An F rating is your BBB’s lowest grade. Typically, businesses with F ratings have unanswered and/or unresolved complaints or a pattern of complaints that reflects failure by the businesses to deal with the causes of customer problems. Your BBB acknowledges it’s not as much about the number of complaints a company has, but how they handle complaints.
John North said, "Check out companies with your BBB before you do business. It can save you a lot of headaches in the long run. And, I encourage you to do business with BBB Accredited Businesses. Accredited Businesses have to have a B rating or higher and respond to complaints filed against them. They strive to do business the right way and agree to adhere to standards of trust so they can better differentiate themselves in a competitive marketplace. It’s easy to check companies out. Visit www.bbb.org or call (937) 222-5825 or (800) 776-5301."
About Your BBB Serving Dayton and the Miami Valley
Your BBB, the leader in advancing marketplace trust, is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. Your BBB provides objective advice, free business BBB Reliability ReportsTM and charity BBB Wise Giving ReportsTM, and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 125 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than four million local and national businesses and charities. Please visit www.bbb.org for more information about your BBB.