BBB Business Review

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This Business is not BBB Accredited

HCA Power

(888) 964-6728251 W Central Ave, Ste 109, SpringboroOH 45066

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BBB Accreditation

HCA Power is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered HCA Power's rating include:

  • 122 complaints filed against business
  • Failure to respond to 17 complaints filed against business.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • One complaint filed against business that was not resolved.

Customer Complaints SummaryRead complaint details

122 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues14
Billing / Collection Issues20
Delivery Issues4
Problems with Product / Service84
Guarantee / Warranty Issues0
Total Closed Complaints 122

Additional Complaint Information

BBB files indicate HCA Power has had a pattern of complaints concerning the company's offer of a low-cost trial for a product but the consumer is unexpectedly charged more as well as dissatisfaction with customer service. Your BBB contacted the company in writing in March of 2014 regarding the pattern of complaints. On March 24, 2014, HCA Power confirmed in a letter to your BBB, they would implement a new sales model starting on April 1, 2014. In October 2014, your BBB reviewed complaint activity for HCA Power since March 2014. Your BBB found a pattern of complaints regarding similar concerns evident in its initial March 2014 review.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on HCA Power

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/21/2014
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Contact Information
Principal: Manager/Owner
Business Category

Vitamins & Food Supplements

Alternate Business Names
Health Science Product

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.