This Business is not BBB Accredited
(888) 964-6728251 W Central Ave, Ste 109, Springboro, OH 45066
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HCA Power is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered HCA Power's rating include:
- 122 complaints filed against business
- Failure to respond to 17 complaints filed against business.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
- One complaint filed against business that was not resolved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||14|
|Billing / Collection Issues||20|
|Problems with Product / Service||84|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||122|
Additional Complaint Information
BBB files indicate HCA Power has had a pattern of complaints concerning the company's offer of a low-cost trial for a product but the consumer is unexpectedly charged more as well as dissatisfaction with customer service. Your BBB contacted the company in writing in March of 2014 regarding the pattern of complaints. On March 24, 2014, HCA Power confirmed in a letter to your BBB, they would implement a new sales model starting on April 1, 2014. In October 2014, your BBB reviewed complaint activity for HCA Power since March 2014. Your BBB found a pattern of complaints regarding similar concerns evident in its initial March 2014 review.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on HCA Power
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Contact InformationPrincipal: Manager/Owner
Vitamins & Food Supplements