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Consumer Complaints

BBB Accredited Business since 10/31/1990

A E David Company

Phone: (937) 228-7753Fax: (937) 228-2160

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
12/02/2014Problems with Product / Service | Read Complaint Details
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Complaint
(Gerber 70C3L)raincoat and two damaged shirts
On Sept. 3, 2014 I took my Gerber 70C3L raincoat and two damaged shirts to *****'s. The raincoat bled yellow into my uniform work shirts. They sent the raincoat in for repairs as it had a defect. The got back the raincoat around the end of Oct., which I was informed that I could pick up the raincoat but, it won't do me any good without uniform shirts. They have had by shirts for over two months now and I can't get an answer what they are going to do. I think they should replace the shirts and take up the problem with Gerber which was the problem and not with me. I need to get uniformed shirts from them as I don't have any more and I can't see having to pay for them, as it was their merchandise which caused the problem. This has cost me time and money and I need it fixed, as I am not getting anywhere with them.

Desired Settlement
All I am asking is for two new shirts with my patches sewed on.. I am not asking for any back pay I might have missed or punitive damages at this time.

Final Consumer Response
**** contacted me the day he received the letter. He explained the problem was out of his hands at the time we talked. Since that time **** has gone out of his way to get the issue solved. I am very pleased with the out come and I think David's Uniforms is the best place to do business. Thank you *****, ******

Business Response
Dear Mr. **********
We are writing in regard to case #XXXXXXXX for ****** *****.
We have replaced the two shirts that are the subject of Mr. *****'s complaint. Mr. ***** has received them.
This should resolve the above referenced case.
If you have any further questions, please feel free to contact me.

Industry Comparison| Chart

Uniforms, Embroidery, Fire Department Equipment & Supplies, Police Equipment, Rubber Clothing & Footwear, Uniforms - Medical, Uniforms - Accessories, Internet Shopping, Medical Equipment & Supplies, Motel & Hotel Equipment & Supplies, Restaurant Work Wear & Supplies, Safety Equipment & Clothing

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.