BBB Accredited Business since 09/01/1986
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A BBB Accredited Business since 09/01/1986
BBB has determined that Firestone Tire & Service Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Firestone Tire & Service Center's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementPrincipal: Nick Mastin (Manager)
Contact InformationGeorge Heine (Manager) Ty Roybal (General Manager)
Number of Employees
Tire Dealers, Battery Repairing & Rebuilding, Shock Absorbers, Auto Inspection Stations, Auto Repair & Service, Brake Service, Mufflers & Exhaust Systems, Tire Retread & Repair, Battery Supplies, Tire Distributors & Manufacturers
Products & Services
According to information in BBB files this company operates a chain of more than 1,600 company-owned automotive tire and service stores throughout the United States.