BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 01/06/1925

Cox Media Group Ohio

Phone: (937) 225-2000Fax: (937) 225-2054View Additional Phone Numbers1611 S. Main St., DaytonOH 45409View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 01/06/1925

BBB has determined that Cox Media Group Ohio meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Cox Media Group Ohio's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 139 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

139 complaints closed with BBB in last 3 years | 43 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues13
Billing / Collection Issues17
Delivery Issues74
Problems with Product / Service35
Guarantee / Warranty Issues0
Total Closed Complaints 139

Customer Reviews Summary Read customer reviews

5 Customer Reviews Customer Reviews on Cox Media Group Ohio

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 5 Customer Reviews

Additional Information

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BBB file opened: 09/01/1984Business started: 01/01/1898
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Business Management
Principal: Ms. Julia Wallace (Market Vice President)
Contact Information
Customer Contact: Ms Mary Beth Howell (Executive Administrative Assistant)Ms. Gabrielle Enright Ms. Erin Murdock Ms. Connie Post Ms. Tina Rogal Rezash Mr. Rob Rohr (General Manager)Mr. Robert Zikias (CFO)
Number of Employees

1000

Business Category

Television Stations & Broadcast Companies, Digital Media, Radio Stations & Broadcast Companies, Shoppers News Publications, Marketing Programs & Services, Advertising - Direct Mail, Publishers - Directory & Guide, Newspapers

Alternate Business Names
Dayton Daily News, Dayton Newspapers

Customer Review Rating plus BBB Rating Summary

Cox Media Group Ohio has received 3.7 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.