BBB Accredited Business since 01/06/1925
BBB Business Reviews may not be reproduced for sales or promotional purposes.
A BBB Accredited Business since 01/06/1925
BBB has determined that Cox Media Group Ohio meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Cox Media Group Ohio's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 127 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||9|
|Billing / Collection Issues||17|
|Problems with Product / Service||32|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||127|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on Cox Media Group Ohio
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Business ManagementPrincipal: Ms. Julia Wallace (Market Vice President)
Contact InformationCustomer Contact: Ms Mary Beth Howell (Executive Administrative Assistant)Mr. Rob Rohr (General Manager)Mr. Robert Zikias (CFO)
Number of Employees
Television Stations & Broadcast Companies, Digital Media, Radio Stations & Broadcast Companies, Shoppers News Publications, Marketing Programs & Services, Advertising - Direct Mail, Publishers - Directory & Guide, Newspapers
Alternate Business NamesDayton Daily News, Dayton Newspapers
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview