BBB Accredited Business since 04/02/1993
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A BBB Accredited Business since 04/02/1993
BBB has determined that Rich Roofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
This business has no rating at this time.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||26|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||26|
Additional Complaint Information
BBB files indicate Rich Roofing has had a pattern of complaints concerning damages occurring, billing errors and difficulty in communicating with the company. Your BBB contacted the company in writing and by phone in September, October and November of 2013 regarding the pattern of complaints. On November 14, 2013, Rich Roofing confirmed in a letter to your BBB that complaints are being handled by the Office Manager. In addition, Rich Roofing indicated it would advise the sales team to encourage customers to contact the Office Manager with any questions or complaints.
Rich Roofing encourages customers with complaints to call (937) 335-7663 and ask for the Office Manager.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Rich Roofing
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Business ManagementPrincipal: Mr. Eric Rich (President)
Contact InformationCustomer Contact: Ms. Lisa Eickman (Office/Accounting Manager)Mr. Wesley Rich (Vice President)
Number of Employees
Roofing Contractors, Windows, Siding Contractors, Contractors - Gutters, Gutters & Downspouts
Products & Services
This company offers commercial, residential and agriculture roofing, windows, siding and gutters.