BBB Business Review

BBB Accredited Business since 08/29/2011

ACI Construction & Restoration

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Phone: (877) 407-8676Fax: (866) 519-13347106 Corporate Way, DaytonOH 45459

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BBB Accreditation

A BBB Accredited Business since 08/29/2011

BBB has determined that ACI Construction & Restoration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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BBB Complaint Information

Find aggregate BBB complaint information for ACI Construction & Restoration. BBB located in Columbus, OH has the full report as that BBB handles all complaints for ACI Construction & Restoration.

Additional Information

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BBB file opened: 06/14/2011Business started: 03/01/1993
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Securities and Exchange Commission (SEC)
450 Fifth Street, N.W.
Washington, DC20549
(202) 942-7040

Bureau of Workman's Compensation
3401 Park Center Dr
Dayton, OH45414
(937) 264-5000

BBB records show a license number of 842134 for this company, issued by Securities and Exchange Commission (SEC).

BBB records show a license number of 1541538-0 for this company, issued by Bureau of Workman's Compensation.

Type of Entity

Corporation

Incorporated: March 1993, OH

Contact Information
Principal: Mr. Timothy Stauffer (President)Customer Contact: Mr. Rick A. Rogers (Operations Manager)
Number of Employees

1

Business Category

Roofing Contractors, Contractor - Flat Roof, Windows, Construction & Remodeling Services, Siding Contractors, Commercial Roofing, Gutters & Downspouts

Products & Services

This company provides residential roofing services.

Alternate Business Names
Advanced Concepts Inc.

Map & Directions

Map & Directions

Address for ACI Construction & Restoration

7106 Corporate Way

Dayton, OH 45459

To | From

LocationsX

2 Locations

  • 10311 Slough Rd 

    Canal Winchester, OH 43110

  • 7106 Corporate Way 

    Dayton, OH 45459(877) 407-8676

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Dayton and the Miami Valley. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*ACI Construction & Restoration is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on October 1, 2012. BBB reports the complaint response text for all reportable complaints against a business.

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Industry Tips for Roofing Contractors

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.