BBB Business Review
What is a BBB Business Review?
BBB Accredited Business since 03/14/2000
Coldwell Banker Heritage Realtors
Find a LocationPhone: (937) 429-4500Fax: (937) 439-6389View Additional Phone Numbers4060 Executive Dr, Dayton, OH 45430www.coldwellbankerdayton.com
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BBB Accreditation
A BBB Accredited Business since 03/14/2000
BBB has determined that Coldwell Banker Heritage Realtors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Coldwell Banker Heritage Realtors' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Ohio Division of Real Estate Brokerage License.
Business Management
Principal: Mr. Ron Sweeney (Owner)Contact Information
Bruce Dolbeer Mr. Rick Heben (General Manager) Rebecca Lee Mr. Ken Parrott (Partner)Ms. Benita Shea (Associate Partner)Number of Employees
30
Business Category
Real Estate, Real Estate Management
Products & Services
This company offers real estate services.
Alternate Business Names
Coldwell Banker Heritage Realty, Coldwell Banker, Heritage Realtors, CBHR Home OfficeIndustry Tips
Buying a Foreclosed Home? Know the FactsBuying An Unbuilt Home
Home Fire Protection
Land for Sale!
Lawn Care and Lawn Care Services
Preparing to Sell Your Home
Purchasing Your Dream Vacation Home
Storm Clean-up Schemes Cause Additional Heartache
You Need to Hold an Estate Sale... Where to Begin?
Find a LocationX
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Dayton and the Miami Valley. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Coldwell Banker Heritage Realtors is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (937) 426-6060
- (937) 376-4381
- (937) 836-0910
Additional Fax Numbers
- (937) 853-0144
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including complaint response text in BBB Business Reviews on October 1, 2012. BBB reports the complaint response text for all reportable complaints against a business.
Industry Tips for Real Estate
Buying a Foreclosed Home? Know the FactsBuying An Unbuilt Home
Home Fire Protection
Land for Sale!
Lawn Care and Lawn Care Services
Preparing to Sell Your Home
Purchasing Your Dream Vacation Home
Storm Clean-up Schemes Cause Additional Heartache
You Need to Hold an Estate Sale... Where to Begin?
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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