Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

A-Abel Plumbing, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforA-Abel Plumbing, Inc.

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.75/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/20/2007

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers plumbing services from clogged toilets and drains to leaky pipes and dripping faucets. They also address emergency repair services.

    Products & Services

    This business provides Hot Water Heater Replacement; Plumbing Leaks & Fixture Repairs; Drain Cleaning & Drain Repairs; Sump Pumps, Well Pumps, & Septic Repairs; Water Purity & Softener Systems; Main Sewer Line Replacement; Main Water & Sewer Line; Water Purity Specials; Gas Line Repair & Installation to Fireplaces, Stoves, Generators, Pool Heaters, Outdoor Grills, & Firepits

    Business Details

    Location of This Business
    440 Congress Park Dr., Dayton, OH 45459
    BBB File Opened:
    2/20/2007
    Years in Business:
    20
    Business Started:
    1/1/2004
    Business Incorporated:
    1/3/2006
    Accredited Since:
    2/20/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Charles R. Norman, President/Owner
    Contact Information

    Principal

    • Mr. Charles R. Norman, President/Owner

    Customer Contact

    • Mr. Charles R. Norman, President/Owner
    • Ms. Vanessa Norman, Secretary
    • Ms. Stephanie Vogel, Dispatcher
    Additional Contact Information

    Fax Numbers

    • (937) 432-1818
      Primary Fax
    • (937) 320-0606
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On April 4, 2022 A-Abel came up to my house to fix a leaky pipe under my sink. I had galvanized pipe and they replaced all the plumbing with PVC pipe. Everything was brand new so there should be no more leaks. The total cost was $497. It was replaced and before he left the plumber noticed it was leaking, in the brand new pipe he had just installed, so he fixed it. Later on that evening I noticed it was leaking again so I called them back and they came out the next day. They fixed the leak AGAIN in the brand new piping they had just installed. This is the second time it had leaked in less than 24 hours. I assumed it was fixed since they are plumbers. I don’t get under my sink very often but in July 2022 which would be three months later I found the brand new pipe was leaking AGAIN under my sink. It had been leaking for some time. Now this is the same brand new pipe they had just replaced. It was leaking in the same spot that it had already leaked twice before. Apparently he still hadn’t fixed it. So I called them and they told me that it had been too long that I would have to pay for another service call and the cost to get it fixed. You would think that brand new pipe that cost almost $500 wouldn’t be leaking again in three months. I I am not paying them more money to fix something that should’ve been done right to begin with. I will never use them for my plumbing again and I do not recommend them to anyone. This is bad business! The job was never finished I was back to square one where my pipes are leaking.
    Read More

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Emma F

    5 stars

    01/21/2024

    On Tues Jan 16, 2024 (early afternoon) I noticed my sump pump running but not pumping. As the water had risen over the pump trigger point I called A-Abel to schedule an appointment for review of the issue. Considering all the recent cold weather issues I was pleased Steve arrived within an hour or so. While waiting I had inspected my outside drain pipe to discover water in pipe was frozen due to recent rain and multiple days of extreme drop in temperature. Steve completed his normal inspection. Original elbow was cut off to expose pipe that entered into basement, heat the same pipe to thaw enough to allow trapped water to be pumped out. A new elbow with temporary extension was added to allow basement ground water to drain when activated. I will schedule a return visit when warm weather returns to allow access to 20ft underground piping to further investigate issue. Steve was one of original crew installing the sump pump and drain pipes in Fall of 2020. I have used A-Abel plumbers and electricians multiple times in the 16 years I have lived at this address. Both department employees are professional and respectful of my needs. They are great to work and patient in educating me what will need to happen to resolve whatever my, current, issue may be. Thank you Steve/A-Abel

    A-Abel Plumbing, Inc. Response

    01/22/2024

    Thanks for the kind words! We appreciate you business!!

    Local BBB

    BBB of Dayton and Miami Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.