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Dayton and the Miami Valley

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BBB Accredited Business since 04/01/1990

Dacraft MFG Factory Direct (Headquarters)

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Phone: (937) 746-4845Fax: (937) 746-4669View Additional Phone Numbers727 Dayton Oxford Rd, CarlisleOH 45005

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Description

Factory Direct manufacturing and installation of Patio Covers, Patio Enclosures, Awnings, Carports, Metal Roofing, Siding, Gutters, Windows, Shutters and Doors. Providing quality products and services since 1953.

BBB Accreditation

A BBB Accredited Business since 04/01/1990

BBB has determined that Dacraft MFG Factory Direct meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Dacraft MFG Factory Direct's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 8 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

8 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Problems with Product / Service7
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Dacraft MFG Factory Direct

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 04/13/1990Business started: 01/01/1953
Contact Information
Principal: Mr. Roger Wax Sr. (President)Mr Curtis Humphreys (Marketing Manager)Mr. Jeff Wax (Plant Manager)
Number of Employees

10

Business Category

Patio, Porch & Deck Enclosures, Aluminum Products, Awnings & Canopies, Contractor - Metal Roofing, Carports

Products & Services

Factory Direct manufacturing and installing of patio covers and enclosures, awnings, carports and metal roofing. Serving the Miami Valley since 1953.

Hours of Operation
Mon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PM
Service Area

Dayton and the Miami Valley

Alternate Business Names
Waxco International, Inc., Dacraft Mfg.-Home Builders and Modernizers

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.